Attachments present but not visible

Edzell · Joined: 21 Feb 2008 Posts: 4

In the last few days (and there are posts on other sites so I'm not alone
http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
Outlook Express will download mails with 100k-ish attachments but though
larger attachments of any file type will download to OE (the mail size shows
it has the attachment) no paperclip appears and I can't access the attachment
in any way. This applies to mails from any external sender (hotmail, gmail,
etc). Bizzarely I can forward a mail with a large attachment to myself (via
my ntlworld account) and open it as normal (the paper clip is present).
Hours of doing everything recommended with security settings and virus
scanners, compacting etc has no effect on this problem. Help!

Archived from group: microsoft>public>windows>inetexplorer>ie6_outlookexpress

Bruce Hagen · Joined: 12 Aug 2007 Posts: 287

See if this archived thread sheds any light on the issue:
http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Edzell" wrote in message @microsoft.com...
> In the last few days (and there are posts on other sites so I'm not alone
> http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> Outlook Express will download mails with 100k-ish attachments but though
> larger attachments of any file type will download to OE (the mail size
> shows
> it has the attachment) no paperclip appears and I can't access the
> attachment
> in any way. This applies to mails from any external sender (hotmail,
> gmail,
> etc). Bizzarely I can forward a mail with a large attachment to myself
> (via
> my ntlworld account) and open it as normal (the paper clip is present).
> Hours of doing everything recommended with security settings and virus
> scanners, compacting etc has no effect on this problem. Help!

Edzell · Joined: 21 Feb 2008 Posts: 4

Hi Bruce

I'm getting there, this solution works.... sometimes..... I can recover some
attachments but then get corrupt message text etc, the headers are more
confused that your link outlines because AVG scan results appear in the line
too. Am I best to just pester NTLWORLD to do something about 'Cloudmark', or
would I be onto a loser there?

Thanks for the help so far, can you direct me to something that will show me
what the headers should look like (AVG scans included) or do I use have to
use trial and error from past mails that have worked?

But many thanks for at least identifying the likely source of the problem!

Cheers

Edzell

"Bruce Hagen" wrote:

> See if this archived thread sheds any light on the issue:
> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Edzell" wrote in message
> @microsoft.com...
> > In the last few days (and there are posts on other sites so I'm not alone
> > http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> > Outlook Express will download mails with 100k-ish attachments but though
> > larger attachments of any file type will download to OE (the mail size
> > shows
> > it has the attachment) no paperclip appears and I can't access the
> > attachment
> > in any way. This applies to mails from any external sender (hotmail,
> > gmail,
> > etc). Bizzarely I can forward a mail with a large attachment to myself
> > (via
> > my ntlworld account) and open it as normal (the paper clip is present).
> > Hours of doing everything recommended with security settings and virus
> > scanners, compacting etc has no effect on this problem. Help!
>
>

Bruce Hagen · Joined: 12 Aug 2007 Posts: 287

You could pester NTLWORLD and note what Michael came up with. That said, can
you disable Cloudmark, or is it forced upon you? I would get rid of it if it
was up to me. This particular problem is dedicated to Cluodmark, but Outlook
Express and spam programs have a long history of not playing well together.
I don't know what the headers should look like. That is among one of
Michael's qualities and not mine.

Also, if you have e-mail scanning enabled in AVG, please do the following.
It is not a cure for this problem, but e-mail scanning causes issues of its
own.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Edzell" wrote in message @microsoft.com...
> Hi Bruce
>
> I'm getting there, this solution works.... sometimes..... I can recover
> some
> attachments but then get corrupt message text etc, the headers are more
> confused that your link outlines because AVG scan results appear in the
> line
> too. Am I best to just pester NTLWORLD to do something about 'Cloudmark',
> or
> would I be onto a loser there?
>
> Thanks for the help so far, can you direct me to something that will show
> me
> what the headers should look like (AVG scans included) or do I use have to
> use trial and error from past mails that have worked?
>
> But many thanks for at least identifying the likely source of the problem!
>
> Cheers
>
> Edzell
>
> "Bruce Hagen" wrote:
>
>> See if this archived thread sheds any light on the issue:
>> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Edzell" wrote in message
>> @microsoft.com...
>> > In the last few days (and there are posts on other sites so I'm not
>> > alone
>> > http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
>> > Outlook Express will download mails with 100k-ish attachments but
>> > though
>> > larger attachments of any file type will download to OE (the mail size
>> > shows
>> > it has the attachment) no paperclip appears and I can't access the
>> > attachment
>> > in any way. This applies to mails from any external sender (hotmail,
>> > gmail,
>> > etc). Bizzarely I can forward a mail with a large attachment to myself
>> > (via
>> > my ntlworld account) and open it as normal (the paper clip is present).
>> > Hours of doing everything recommended with security settings and virus
>> > scanners, compacting etc has no effect on this problem. Help!
>>
>>

macdoni93 · Joined: 14 Feb 2008 Posts: 8

Hi,
I have the same problem (have posted earlier). Ntlworld deny Cloudmark
exists on their systems. Any ideas?

"Bruce Hagen" wrote:

> You could pester NTLWORLD and note what Michael came up with. That said, can
> you disable Cloudmark, or is it forced upon you? I would get rid of it if it
> was up to me. This particular problem is dedicated to Cluodmark, but Outlook
> Express and spam programs have a long history of not playing well together.
> I don't know what the headers should look like. That is among one of
> Michael's qualities and not mine.
>
> Also, if you have e-mail scanning enabled in AVG, please do the following.
> It is not a cure for this problem, but e-mail scanning causes issues of its
> own.
>
> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
> that option. For some reason, just unchecking it in the security center
> causes a conflict with the Windows Security Center.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
>
>
> "Edzell" wrote in message
> @microsoft.com...
> > Hi Bruce
> >
> > I'm getting there, this solution works.... sometimes..... I can recover
> > some
> > attachments but then get corrupt message text etc, the headers are more
> > confused that your link outlines because AVG scan results appear in the
> > line
> > too. Am I best to just pester NTLWORLD to do something about 'Cloudmark',
> > or
> > would I be onto a loser there?
> >
> > Thanks for the help so far, can you direct me to something that will show
> > me
> > what the headers should look like (AVG scans included) or do I use have to
> > use trial and error from past mails that have worked?
> >
> > But many thanks for at least identifying the likely source of the problem!
> >
> > Cheers
> >
> > Edzell
> >
> > "Bruce Hagen" wrote:
> >
> >> See if this archived thread sheds any light on the issue:
> >> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >> "Edzell" wrote in message
> >> @microsoft.com...
> >> > In the last few days (and there are posts on other sites so I'm not
> >> > alone
> >> > http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> >> > Outlook Express will download mails with 100k-ish attachments but
> >> > though
> >> > larger attachments of any file type will download to OE (the mail size
> >> > shows
> >> > it has the attachment) no paperclip appears and I can't access the
> >> > attachment
> >> > in any way. This applies to mails from any external sender (hotmail,
> >> > gmail,
> >> > etc). Bizzarely I can forward a mail with a large attachment to myself
> >> > (via
> >> > my ntlworld account) and open it as normal (the paper clip is present).
> >> > Hours of doing everything recommended with security settings and virus
> >> > scanners, compacting etc has no effect on this problem. Help!
> >>
> >>
>
>

PA Bear [MS MVP] · Joined: 04 Jan 2008 Posts: 107

Get another ISP.

macdoni93 wrote:
> Hi,
> I have the same problem (have posted earlier). Ntlworld deny Cloudmark
> exists on their systems. Any ideas?
>
> "Bruce Hagen" wrote:
>
>> You could pester NTLWORLD and note what Michael came up with. That said,
>> can you disable Cloudmark, or is it forced upon you? I would get rid of
>> it
>> if it was up to me. This particular problem is dedicated to Cluodmark,
>> but
>> Outlook Express and spam programs have a long history of not playing well
>> together. I don't know what the headers should look like. That is among
>> one of Michael's qualities and not mine.
>>
>> Also, if you have e-mail scanning enabled in AVG, please do the
>> following.
>> It is not a cure for this problem, but e-mail scanning causes issues of
>> its
>> own.
>>
>> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
>> see
>> that option. For some reason, just unchecking it in the security center
>> causes a conflict with the Windows Security Center.
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>>
>>
>> "Edzell" wrote in message
>> @microsoft.com...
>>> Hi Bruce
>>>
>>> I'm getting there, this solution works.... sometimes..... I can recover
>>> some
>>> attachments but then get corrupt message text etc, the headers are more
>>> confused that your link outlines because AVG scan results appear in the
>>> line
>>> too. Am I best to just pester NTLWORLD to do something about
>>> 'Cloudmark',
>>> or
>>> would I be onto a loser there?
>>>
>>> Thanks for the help so far, can you direct me to something that will
>>> show
>>> me
>>> what the headers should look like (AVG scans included) or do I use have
>>> to
>>> use trial and error from past mails that have worked?
>>>
>>> But many thanks for at least identifying the likely source of the
>>> problem!
>>>
>>> Cheers
>>>
>>> Edzell
>>>
>>> "Bruce Hagen" wrote:
>>>
>>>> See if this archived thread sheds any light on the issue:
>>>> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP Outlook Express
>>>> Imperial Beach, CA
>>>>
>>>>
>>>> "Edzell" wrote in message
>>>> @microsoft.com...
>>>>> In the last few days (and there are posts on other sites so I'm not
>>>>> alone
>>>>> http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
>>>>> Outlook Express will download mails with 100k-ish attachments but
>>>>> though
>>>>> larger attachments of any file type will download to OE (the mail size
>>>>> shows
>>>>> it has the attachment) no paperclip appears and I can't access the
>>>>> attachment
>>>>> in any way. This applies to mails from any external sender (hotmail,
>>>>> gmail,
>>>>> etc). Bizzarely I can forward a mail with a large attachment to
>>>>> myself
>>>>> (via
>>>>> my ntlworld account) and open it as normal (the paper clip is
>>>>> present).
>>>>> Hours of doing everything recommended with security settings and virus
>>>>> scanners, compacting etc has no effect on this problem. Help!

Edzell · Joined: 21 Feb 2008 Posts: 4

Hi and thanks again for the help. I know you'll not like this suggestion but
will using 'Thunderbird' oviate the Ntlworld/OE conflicts or does it work the
same way? I can of course just try it, but I'm sure the swap over will not
be straight forward?

Thanks again

Edzell

"PA Bear [MS MVP]" wrote:

> Get another ISP.
>
> macdoni93 wrote:
> > Hi,
> > I have the same problem (have posted earlier). Ntlworld deny Cloudmark
> > exists on their systems. Any ideas?
> >
> > "Bruce Hagen" wrote:
> >
> >> You could pester NTLWORLD and note what Michael came up with. That said,
> >> can you disable Cloudmark, or is it forced upon you? I would get rid of
> >> it
> >> if it was up to me. This particular problem is dedicated to Cluodmark,
> >> but
> >> Outlook Express and spam programs have a long history of not playing well
> >> together. I don't know what the headers should look like. That is among
> >> one of Michael's qualities and not mine.
> >>
> >> Also, if you have e-mail scanning enabled in AVG, please do the
> >> following.
> >> It is not a cure for this problem, but e-mail scanning causes issues of
> >> its
> >> own.
> >>
> >> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
> >> see
> >> that option. For some reason, just unchecking it in the security center
> >> causes a conflict with the Windows Security Center.
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >>
> >>
> >> "Edzell" wrote in message
> >> @microsoft.com...
> >>> Hi Bruce
> >>>
> >>> I'm getting there, this solution works.... sometimes..... I can recover
> >>> some
> >>> attachments but then get corrupt message text etc, the headers are more
> >>> confused that your link outlines because AVG scan results appear in the
> >>> line
> >>> too. Am I best to just pester NTLWORLD to do something about
> >>> 'Cloudmark',
> >>> or
> >>> would I be onto a loser there?
> >>>
> >>> Thanks for the help so far, can you direct me to something that will
> >>> show
> >>> me
> >>> what the headers should look like (AVG scans included) or do I use have
> >>> to
> >>> use trial and error from past mails that have worked?
> >>>
> >>> But many thanks for at least identifying the likely source of the
> >>> problem!
> >>>
> >>> Cheers
> >>>
> >>> Edzell
> >>>
> >>> "Bruce Hagen" wrote:
> >>>
> >>>> See if this archived thread sheds any light on the issue:
> >>>> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
> >>>> --
> >>>> Bruce Hagen
> >>>> MS-MVP Outlook Express
> >>>> Imperial Beach, CA
> >>>>
> >>>>
> >>>> "Edzell" wrote in message
> >>>> @microsoft.com...
> >>>>> In the last few days (and there are posts on other sites so I'm not
> >>>>> alone
> >>>>> http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> >>>>> Outlook Express will download mails with 100k-ish attachments but
> >>>>> though
> >>>>> larger attachments of any file type will download to OE (the mail size
> >>>>> shows
> >>>>> it has the attachment) no paperclip appears and I can't access the
> >>>>> attachment
> >>>>> in any way. This applies to mails from any external sender (hotmail,
> >>>>> gmail,
> >>>>> etc). Bizzarely I can forward a mail with a large attachment to
> >>>>> myself
> >>>>> (via
> >>>>> my ntlworld account) and open it as normal (the paper clip is
> >>>>> present).
> >>>>> Hours of doing everything recommended with security settings and virus
> >>>>> scanners, compacting etc has no effect on this problem. Help!
>
>

Michael Santovec · Joined: 12 Aug 2007 Posts: 182

Check your PC to make sure that you aren't running cloudmark. Cloudmark
offers both ISP and PC based versions.

Check Control Panel Add/Remove programs to see if it is listed.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"macdoni93" wrote in message @microsoft.com...
> Hi,
> I have the same problem (have posted earlier). Ntlworld deny Cloudmark
> exists on their systems. Any ideas?
>
> "Bruce Hagen" wrote:
>
>> You could pester NTLWORLD and note what Michael came up with. That
>> said, can
>> you disable Cloudmark, or is it forced upon you? I would get rid of
>> it if it
>> was up to me. This particular problem is dedicated to Cluodmark, but
>> Outlook
>> Express and spam programs have a long history of not playing well
>> together.
>> I don't know what the headers should look like. That is among one of
>> Michael's qualities and not mine.
>>
>> Also, if you have e-mail scanning enabled in AVG, please do the
>> following.
>> It is not a cure for this problem, but e-mail scanning causes issues
>> of its
>> own.
>>
>> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when
>> you see
>> that option. For some reason, just unchecking it in the security
>> center
>> causes a conflict with the Windows Security Center.
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>>
>>
>> "Edzell" wrote in message
>> @microsoft.com...
>> > Hi Bruce
>> >
>> > I'm getting there, this solution works.... sometimes..... I can
>> > recover
>> > some
>> > attachments but then get corrupt message text etc, the headers are
>> > more
>> > confused that your link outlines because AVG scan results appear in
>> > the
>> > line
>> > too. Am I best to just pester NTLWORLD to do something about
>> > 'Cloudmark',
>> > or
>> > would I be onto a loser there?
>> >
>> > Thanks for the help so far, can you direct me to something that
>> > will show
>> > me
>> > what the headers should look like (AVG scans included) or do I use
>> > have to
>> > use trial and error from past mails that have worked?
>> >
>> > But many thanks for at least identifying the likely source of the
>> > problem!
>> >
>> > Cheers
>> >
>> > Edzell
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> See if this archived thread sheds any light on the issue:
>> >> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "Edzell" wrote in message
>> >> @microsoft.com...
>> >> > In the last few days (and there are posts on other sites so I'm
>> >> > not
>> >> > alone
>> >> > http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
>> >> > Outlook Express will download mails with 100k-ish attachments
>> >> > but
>> >> > though
>> >> > larger attachments of any file type will download to OE (the
>> >> > mail size
>> >> > shows
>> >> > it has the attachment) no paperclip appears and I can't access
>> >> > the
>> >> > attachment
>> >> > in any way. This applies to mails from any external sender
>> >> > (hotmail,
>> >> > gmail,
>> >> > etc). Bizzarely I can forward a mail with a large attachment to
>> >> > myself
>> >> > (via
>> >> > my ntlworld account) and open it as normal (the paper clip is
>> >> > present).
>> >> > Hours of doing everything recommended with security settings and
>> >> > virus
>> >> > scanners, compacting etc has no effect on this problem. Help!
>> >>
>> >>
>>
>>

PA Bear [MS MVP] · Joined: 04 Jan 2008 Posts: 107

I have no idea.

PS: What does "oviate" mean?

Edzell wrote:
> Hi and thanks again for the help. I know you'll not like this suggestion
> but will using 'Thunderbird' oviate the Ntlworld/OE conflicts or does it
> work the same way? I can of course just try it, but I'm sure the swap
> over
> will not be straight forward?
>
> Thanks again
>
> Edzell
>
> "PA Bear [MS MVP]" wrote:
>
>> Get another ISP.
>>
>> macdoni93 wrote:
>>> Hi,
>>> I have the same problem (have posted earlier). Ntlworld deny Cloudmark
>>> exists on their systems. Any ideas?
>>>
>>> "Bruce Hagen" wrote:
>>>
>>>> You could pester NTLWORLD and note what Michael came up with. That
>>>> said,
>>>> can you disable Cloudmark, or is it forced upon you? I would get rid of
>>>> it
>>>> if it was up to me. This particular problem is dedicated to Cluodmark,
>>>> but
>>>> Outlook Express and spam programs have a long history of not playing
>>>> well
>>>> together. I don't know what the headers should look like. That is among
>>>> one of Michael's qualities and not mine.
>>>>
>>>> Also, if you have e-mail scanning enabled in AVG, please do the
>>>> following.
>>>> It is not a cure for this problem, but e-mail scanning causes issues of
>>>> its
>>>> own.
>>>>
>>>> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
>>>> see
>>>> that option. For some reason, just unchecking it in the security center
>>>> causes a conflict with the Windows Security Center.
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP Outlook Express
>>>> Imperial Beach, CA
>>>>
>>>>
>>>>
>>>>
>>>> "Edzell" wrote in message
>>>> @microsoft.com...
>>>>> Hi Bruce
>>>>>
>>>>> I'm getting there, this solution works.... sometimes..... I can
>>>>> recover
>>>>> some
>>>>> attachments but then get corrupt message text etc, the headers are
>>>>> more
>>>>> confused that your link outlines because AVG scan results appear in
>>>>> the
>>>>> line
>>>>> too. Am I best to just pester NTLWORLD to do something about
>>>>> 'Cloudmark',
>>>>> or
>>>>> would I be onto a loser there?
>>>>>
>>>>> Thanks for the help so far, can you direct me to something that will
>>>>> show
>>>>> me
>>>>> what the headers should look like (AVG scans included) or do I use
>>>>> have
>>>>> to
>>>>> use trial and error from past mails that have worked?
>>>>>
>>>>> But many thanks for at least identifying the likely source of the
>>>>> problem!
>>>>>
>>>>> Cheers
>>>>>
>>>>> Edzell
>>>>>
>>>>> "Bruce Hagen" wrote:
>>>>>
>>>>>> See if this archived thread sheds any light on the issue:
>>>>>> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
>>>>>> --
>>>>>> Bruce Hagen
>>>>>> MS-MVP Outlook Express
>>>>>> Imperial Beach, CA
>>>>>>
>>>>>>
>>>>>> "Edzell" wrote in message
>>>>>> @microsoft.com...
>>>>>>> In the last few days (and there are posts on other sites so I'm not
>>>>>>> alone
>>>>>>> http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
>>>>>>> Outlook Express will download mails with 100k-ish attachments but
>>>>>>> though
>>>>>>> larger attachments of any file type will download to OE (the mail
>>>>>>> size
>>>>>>> shows
>>>>>>> it has the attachment) no paperclip appears and I can't access the
>>>>>>> attachment
>>>>>>> in any way. This applies to mails from any external sender
>>>>>>> (hotmail,
>>>>>>> gmail,
>>>>>>> etc). Bizzarely I can forward a mail with a large attachment to
>>>>>>> myself
>>>>>>> (via
>>>>>>> my ntlworld account) and open it as normal (the paper clip is
>>>>>>> present).
>>>>>>> Hours of doing everything recommended with security settings and
>>>>>>> virus
>>>>>>> scanners, compacting etc has no effect on this problem. Help!

DADY · Joined: 25 Feb 2008 Posts: 1

"Edzell" wrote in message @microsoft.com...
> In the last few days (and there are posts on other sites so I'm not alone
> http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> Outlook Express will download mails with 100k-ish attachments but though
> larger attachments of any file type will download to OE (the mail size
> shows
> it has the attachment) no paperclip appears and I can't access the
> attachment
> in any way. This applies to mails from any external sender (hotmail,
> gmail,
> etc). Bizzarely I can forward a mail with a large attachment to myself
> (via
> my ntlworld account) and open it as normal (the paper clip is present).
> Hours of doing everything recommended with security settings and virus
> scanners, compacting etc has no effect on this problem. Help!

Edzell · Joined: 21 Feb 2008 Posts: 4

Apologies, I blame mild dyslexia I meant 'obviate'. I'm heading towards the
simplest solution, change my mail provider. Goodbye NTL, hello googlemail.

I'd still like to open some stubborn attachments, so I'm still looking for
that magic solution nevertheless but thanks anyway

Edzelll

"PA Bear [MS MVP]" wrote:

> I have no idea.
>
> PS: What does "oviate" mean?
>
>
> Edzell wrote:
> > Hi and thanks again for the help. I know you'll not like this suggestion
> > but will using 'Thunderbird' oviate the Ntlworld/OE conflicts or does it
> > work the same way? I can of course just try it, but I'm sure the swap
> > over
> > will not be straight forward?
> >
> > Thanks again
> >
> > Edzell
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Get another ISP.
> >>
> >> macdoni93 wrote:
> >>> Hi,
> >>> I have the same problem (have posted earlier). Ntlworld deny Cloudmark
> >>> exists on their systems. Any ideas?
> >>>
> >>> "Bruce Hagen" wrote:
> >>>
> >>>> You could pester NTLWORLD and note what Michael came up with. That
> >>>> said,
> >>>> can you disable Cloudmark, or is it forced upon you? I would get rid of
> >>>> it
> >>>> if it was up to me. This particular problem is dedicated to Cluodmark,
> >>>> but
> >>>> Outlook Express and spam programs have a long history of not playing
> >>>> well
> >>>> together. I don't know what the headers should look like. That is among
> >>>> one of Michael's qualities and not mine.
> >>>>
> >>>> Also, if you have e-mail scanning enabled in AVG, please do the
> >>>> following.
> >>>> It is not a cure for this problem, but e-mail scanning causes issues of
> >>>> its
> >>>> own.
> >>>>
> >>>> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
> >>>> see
> >>>> that option. For some reason, just unchecking it in the security center
> >>>> causes a conflict with the Windows Security Center.
> >>>> --
> >>>> Bruce Hagen
> >>>> MS-MVP Outlook Express
> >>>> Imperial Beach, CA
> >>>>
> >>>>
> >>>>
> >>>>
> >>>> "Edzell" wrote in message
> >>>> @microsoft.com...
> >>>>> Hi Bruce
> >>>>>
> >>>>> I'm getting there, this solution works.... sometimes..... I can
> >>>>> recover
> >>>>> some
> >>>>> attachments but then get corrupt message text etc, the headers are
> >>>>> more
> >>>>> confused that your link outlines because AVG scan results appear in
> >>>>> the
> >>>>> line
> >>>>> too. Am I best to just pester NTLWORLD to do something about
> >>>>> 'Cloudmark',
> >>>>> or
> >>>>> would I be onto a loser there?
> >>>>>
> >>>>> Thanks for the help so far, can you direct me to something that will
> >>>>> show
> >>>>> me
> >>>>> what the headers should look like (AVG scans included) or do I use
> >>>>> have
> >>>>> to
> >>>>> use trial and error from past mails that have worked?
> >>>>>
> >>>>> But many thanks for at least identifying the likely source of the
> >>>>> problem!
> >>>>>
> >>>>> Cheers
> >>>>>
> >>>>> Edzell
> >>>>>
> >>>>> "Bruce Hagen" wrote:
> >>>>>
> >>>>>> See if this archived thread sheds any light on the issue:
> >>>>>> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
> >>>>>> --
> >>>>>> Bruce Hagen
> >>>>>> MS-MVP Outlook Express
> >>>>>> Imperial Beach, CA
> >>>>>>
> >>>>>>
> >>>>>> "Edzell" wrote in message
> >>>>>> @microsoft.com...
> >>>>>>> In the last few days (and there are posts on other sites so I'm not
> >>>>>>> alone
> >>>>>>> http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> >>>>>>> Outlook Express will download mails with 100k-ish attachments but
> >>>>>>> though
> >>>>>>> larger attachments of any file type will download to OE (the mail
> >>>>>>> size
> >>>>>>> shows
> >>>>>>> it has the attachment) no paperclip appears and I can't access the
> >>>>>>> attachment
> >>>>>>> in any way. This applies to mails from any external sender
> >>>>>>> (hotmail,
> >>>>>>> gmail,
> >>>>>>> etc). Bizzarely I can forward a mail with a large attachment to
> >>>>>>> myself
> >>>>>>> (via
> >>>>>>> my ntlworld account) and open it as normal (the paper clip is
> >>>>>>> present).
> >>>>>>> Hours of doing everything recommended with security settings and
> >>>>>>> virus
> >>>>>>> scanners, compacting etc has no effect on this problem. Help!
>
>

Michael Santovec · Joined: 12 Aug 2007 Posts: 182

If in the message source you can see the encoded attachment but OE
doesn't indicate its presence, then there is likely something screwy
with the message format. Most likely related to the boundary tags for
the multipart/mixed content-type.

For information on this see:

ftp://ftp.isi.edu/in-notes/rfc2045.txt
ftp://ftp.isi.edu/in-notes/rfc2046.txt

The other possibility is that the attachment is named WINMAIL.DAT. This
comes from Outlook97/98/2000+ using RTF format which Outlook express
doesn't understand. In that case you will need a 3rd party program to
access the attachment.

For additional information, see the MS-TNEF WINMAIL.DAT Attachments
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_santovec/decode.htm#ms-tnef

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"Edzell" wrote in message @microsoft.com...
> Apologies, I blame mild dyslexia I meant 'obviate'. I'm heading
> towards the
> simplest solution, change my mail provider. Goodbye NTL, hello
> googlemail.
>
> I'd still like to open some stubborn attachments, so I'm still looking
> for
> that magic solution nevertheless but thanks anyway
>
> Edzelll
>
> "PA Bear [MS MVP]" wrote:
>
>> I have no idea.
>>
>> PS: What does "oviate" mean?
>>
>>
>> Edzell wrote:
>> > Hi and thanks again for the help. I know you'll not like this
>> > suggestion
>> > but will using 'Thunderbird' oviate the Ntlworld/OE conflicts or
>> > does it
>> > work the same way? I can of course just try it, but I'm sure the
>> > swap
>> > over
>> > will not be straight forward?
>> >
>> > Thanks again
>> >
>> > Edzell
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >
>> >> Get another ISP.
>> >>
>> >> macdoni93 wrote:
>> >>> Hi,
>> >>> I have the same problem (have posted earlier). Ntlworld deny
>> >>> Cloudmark
>> >>> exists on their systems. Any ideas?
>> >>>
>> >>> "Bruce Hagen" wrote:
>> >>>
>> >>>> You could pester NTLWORLD and note what Michael came up with.
>> >>>> That
>> >>>> said,
>> >>>> can you disable Cloudmark, or is it forced upon you? I would get
>> >>>> rid of
>> >>>> it
>> >>>> if it was up to me. This particular problem is dedicated to
>> >>>> Cluodmark,
>> >>>> but
>> >>>> Outlook Express and spam programs have a long history of not
>> >>>> playing
>> >>>> well
>> >>>> together. I don't know what the headers should look like. That
>> >>>> is among
>> >>>> one of Michael's qualities and not mine.
>> >>>>
>> >>>> Also, if you have e-mail scanning enabled in AVG, please do the
>> >>>> following.
>> >>>> It is not a cure for this problem, but e-mail scanning causes
>> >>>> issues of
>> >>>> its
>> >>>> own.
>> >>>>
>> >>>> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning
>> >>>> when you
>> >>>> see
>> >>>> that option. For some reason, just unchecking it in the security
>> >>>> center
>> >>>> causes a conflict with the Windows Security Center.
>> >>>> --
>> >>>> Bruce Hagen
>> >>>> MS-MVP Outlook Express
>> >>>> Imperial Beach, CA
>> >>>>
>> >>>>
>> >>>>
>> >>>>
>> >>>> "Edzell" wrote in message
>> >>>> @microsoft.com...
>> >>>>> Hi Bruce
>> >>>>>
>> >>>>> I'm getting there, this solution works.... sometimes..... I can
>> >>>>> recover
>> >>>>> some
>> >>>>> attachments but then get corrupt message text etc, the headers
>> >>>>> are
>> >>>>> more
>> >>>>> confused that your link outlines because AVG scan results
>> >>>>> appear in
>> >>>>> the
>> >>>>> line
>> >>>>> too. Am I best to just pester NTLWORLD to do something about
>> >>>>> 'Cloudmark',
>> >>>>> or
>> >>>>> would I be onto a loser there?
>> >>>>>
>> >>>>> Thanks for the help so far, can you direct me to something that
>> >>>>> will
>> >>>>> show
>> >>>>> me
>> >>>>> what the headers should look like (AVG scans included) or do I
>> >>>>> use
>> >>>>> have
>> >>>>> to
>> >>>>> use trial and error from past mails that have worked?
>> >>>>>
>> >>>>> But many thanks for at least identifying the likely source of
>> >>>>> the
>> >>>>> problem!
>> >>>>>
>> >>>>> Cheers
>> >>>>>
>> >>>>> Edzell
>> >>>>>
>> >>>>> "Bruce Hagen" wrote:
>> >>>>>
>> >>>>>> See if this archived thread sheds any light on the issue:
>> >>>>>> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
>> >>>>>> --
>> >>>>>> Bruce Hagen
>> >>>>>> MS-MVP Outlook Express
>> >>>>>> Imperial Beach, CA
>> >>>>>>
>> >>>>>>
>> >>>>>> "Edzell" wrote in message
>> >>>>>> @microsoft.com...
>> >>>>>>> In the last few days (and there are posts on other sites so
>> >>>>>>> I'm not
>> >>>>>>> alone
>> >>>>>>> http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
>> >>>>>>> Outlook Express will download mails with 100k-ish attachments
>> >>>>>>> but
>> >>>>>>> though
>> >>>>>>> larger attachments of any file type will download to OE (the
>> >>>>>>> mail
>> >>>>>>> size
>> >>>>>>> shows
>> >>>>>>> it has the attachment) no paperclip appears and I can't
>> >>>>>>> access the
>> >>>>>>> attachment
>> >>>>>>> in any way. This applies to mails from any external sender
>> >>>>>>> (hotmail,
>> >>>>>>> gmail,
>> >>>>>>> etc). Bizzarely I can forward a mail with a large attachment
>> >>>>>>> to
>> >>>>>>> myself
>> >>>>>>> (via
>> >>>>>>> my ntlworld account) and open it as normal (the paper clip is
>> >>>>>>> present).
>> >>>>>>> Hours of doing everything recommended with security settings
>> >>>>>>> and
>> >>>>>>> virus
>> >>>>>>> scanners, compacting etc has no effect on this problem.
>> >>>>>>> Help!
>>
>>

macdoni93 · Joined: 14 Feb 2008 Posts: 8

No sign of Cloudmark on either of my pcs (both suffering the same missing
attachments problem in OE and Outlook). If I log into my ntl account via
webmail, I can see the attachments (and download them). The problem only
occurs when downloading emails from the server into OE / Outlook. I've
emailed Cloudmark but no response - ntl have replied again but won't tell me
which anti-spam they use (although they felt Cloudmark was a desktop
application)

"Michael Santovec" wrote:

> Check your PC to make sure that you aren't running cloudmark. Cloudmark
> offers both ISP and PC based versions.
>
> Check Control Panel Add/Remove programs to see if it is listed.
>
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "macdoni93" wrote in message
> @microsoft.com...
> > Hi,
> > I have the same problem (have posted earlier). Ntlworld deny Cloudmark
> > exists on their systems. Any ideas?
> >
> > "Bruce Hagen" wrote:
> >
> >> You could pester NTLWORLD and note what Michael came up with. That
> >> said, can
> >> you disable Cloudmark, or is it forced upon you? I would get rid of
> >> it if it
> >> was up to me. This particular problem is dedicated to Cluodmark, but
> >> Outlook
> >> Express and spam programs have a long history of not playing well
> >> together.
> >> I don't know what the headers should look like. That is among one of
> >> Michael's qualities and not mine.
> >>
> >> Also, if you have e-mail scanning enabled in AVG, please do the
> >> following.
> >> It is not a cure for this problem, but e-mail scanning causes issues
> >> of its
> >> own.
> >>
> >> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when
> >> you see
> >> that option. For some reason, just unchecking it in the security
> >> center
> >> causes a conflict with the Windows Security Center.
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >>
> >>
> >> "Edzell" wrote in message
> >> @microsoft.com...
> >> > Hi Bruce
> >> >
> >> > I'm getting there, this solution works.... sometimes..... I can
> >> > recover
> >> > some
> >> > attachments but then get corrupt message text etc, the headers are
> >> > more
> >> > confused that your link outlines because AVG scan results appear in
> >> > the
> >> > line
> >> > too. Am I best to just pester NTLWORLD to do something about
> >> > 'Cloudmark',
> >> > or
> >> > would I be onto a loser there?
> >> >
> >> > Thanks for the help so far, can you direct me to something that
> >> > will show
> >> > me
> >> > what the headers should look like (AVG scans included) or do I use
> >> > have to
> >> > use trial and error from past mails that have worked?
> >> >
> >> > But many thanks for at least identifying the likely source of the
> >> > problem!
> >> >
> >> > Cheers
> >> >
> >> > Edzell
> >> >
> >> > "Bruce Hagen" wrote:
> >> >
> >> >> See if this archived thread sheds any light on the issue:
> >> >> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
> >> >> --
> >> >> Bruce Hagen
> >> >> MS-MVP Outlook Express
> >> >> Imperial Beach, CA
> >> >>
> >> >>
> >> >> "Edzell" wrote in message
> >> >> @microsoft.com...
> >> >> > In the last few days (and there are posts on other sites so I'm
> >> >> > not
> >> >> > alone
> >> >> > http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> >> >> > Outlook Express will download mails with 100k-ish attachments
> >> >> > but
> >> >> > though
> >> >> > larger attachments of any file type will download to OE (the
> >> >> > mail size
> >> >> > shows
> >> >> > it has the attachment) no paperclip appears and I can't access
> >> >> > the
> >> >> > attachment
> >> >> > in any way. This applies to mails from any external sender
> >> >> > (hotmail,
> >> >> > gmail,
> >> >> > etc). Bizzarely I can forward a mail with a large attachment to
> >> >> > myself
> >> >> > (via
> >> >> > my ntlworld account) and open it as normal (the paper clip is
> >> >> > present).
> >> >> > Hours of doing everything recommended with security settings and
> >> >> > virus
> >> >> > scanners, compacting etc has no effect on this problem. Help!
> >> >>
> >> >>
> >>
> >>
>
>
>

Michael Santovec · Joined: 12 Aug 2007 Posts: 182

If you are talking to the first level technical support at your ISP,
they typically don't know anything that isn't in the FAQ for the ISP.
You may need to talk to second level support. You'll have to ask the
first level to transfer you.

If cloudmark isn't on your PC it would either have to be at the ISP or
on some system that you connect through to get mail. I wouldn't expect
it to be running on a router, but I suppose that's possible.

I've heard of hardware firewalls offer anti-virus an anti-spam services.
Are you sing anything like that?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"macdoni93" wrote in message @microsoft.com...
> No sign of Cloudmark on either of my pcs (both suffering the same
> missing
> attachments problem in OE and Outlook). If I log into my ntl account
> via
> webmail, I can see the attachments (and download them). The problem
> only
> occurs when downloading emails from the server into OE / Outlook. I've
> emailed Cloudmark but no response - ntl have replied again but won't
> tell me
> which anti-spam they use (although they felt Cloudmark was a desktop
> application)
>
> "Michael Santovec" wrote:
>
>> Check your PC to make sure that you aren't running cloudmark.
>> Cloudmark
>> offers both ISP and PC based versions.
>>
>> Check Control Panel Add/Remove programs to see if it is listed.
>>
>>
>> --
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>> "macdoni93" wrote in message
>> @microsoft.com...
>> > Hi,
>> > I have the same problem (have posted earlier). Ntlworld deny
>> > Cloudmark
>> > exists on their systems. Any ideas?
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> You could pester NTLWORLD and note what Michael came up with. That
>> >> said, can
>> >> you disable Cloudmark, or is it forced upon you? I would get rid
>> >> of
>> >> it if it
>> >> was up to me. This particular problem is dedicated to Cluodmark,
>> >> but
>> >> Outlook
>> >> Express and spam programs have a long history of not playing well
>> >> together.
>> >> I don't know what the headers should look like. That is among one
>> >> of
>> >> Michael's qualities and not mine.
>> >>
>> >> Also, if you have e-mail scanning enabled in AVG, please do the
>> >> following.
>> >> It is not a cure for this problem, but e-mail scanning causes
>> >> issues
>> >> of its
>> >> own.
>> >>
>> >> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when
>> >> you see
>> >> that option. For some reason, just unchecking it in the security
>> >> center
>> >> causes a conflict with the Windows Security Center.
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>
>> >>
>> >>
>> >> "Edzell" wrote in message
>> >> @microsoft.com...
>> >> > Hi Bruce
>> >> >
>> >> > I'm getting there, this solution works.... sometimes..... I can
>> >> > recover
>> >> > some
>> >> > attachments but then get corrupt message text etc, the headers
>> >> > are
>> >> > more
>> >> > confused that your link outlines because AVG scan results appear
>> >> > in
>> >> > the
>> >> > line
>> >> > too. Am I best to just pester NTLWORLD to do something about
>> >> > 'Cloudmark',
>> >> > or
>> >> > would I be onto a loser there?
>> >> >
>> >> > Thanks for the help so far, can you direct me to something that
>> >> > will show
>> >> > me
>> >> > what the headers should look like (AVG scans included) or do I
>> >> > use
>> >> > have to
>> >> > use trial and error from past mails that have worked?
>> >> >
>> >> > But many thanks for at least identifying the likely source of
>> >> > the
>> >> > problem!
>> >> >
>> >> > Cheers
>> >> >
>> >> > Edzell
>> >> >
>> >> > "Bruce Hagen" wrote:
>> >> >
>> >> >> See if this archived thread sheds any light on the issue:
>> >> >> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
>> >> >> --
>> >> >> Bruce Hagen
>> >> >> MS-MVP Outlook Express
>> >> >> Imperial Beach, CA
>> >> >>
>> >> >>
>> >> >> "Edzell" wrote in message
>> >> >> @microsoft.com...
>> >> >> > In the last few days (and there are posts on other sites so
>> >> >> > I'm
>> >> >> > not
>> >> >> > alone
>> >> >> > http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
>> >> >> > Outlook Express will download mails with 100k-ish attachments
>> >> >> > but
>> >> >> > though
>> >> >> > larger attachments of any file type will download to OE (the
>> >> >> > mail size
>> >> >> > shows
>> >> >> > it has the attachment) no paperclip appears and I can't
>> >> >> > access
>> >> >> > the
>> >> >> > attachment
>> >> >> > in any way. This applies to mails from any external sender
>> >> >> > (hotmail,
>> >> >> > gmail,
>> >> >> > etc). Bizzarely I can forward a mail with a large attachment
>> >> >> > to
>> >> >> > myself
>> >> >> > (via
>> >> >> > my ntlworld account) and open it as normal (the paper clip is
>> >> >> > present).
>> >> >> > Hours of doing everything recommended with security settings
>> >> >> > and
>> >> >> > virus
>> >> >> > scanners, compacting etc has no effect on this problem.
>> >> >> > Help!
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>
>>

macdoni93 · Joined: 14 Feb 2008 Posts: 8

Mike - Thanks for staying with this.

Second level response at my ISP have gone silent - hopefully they'll come
back with something. I have had a response from Cloudmark, and they are
assessing the details of the problem - I'll keep you posted.

I connect through a wireless router and then dircetly through my ntlworld
cable modem - how would I check whether my router is running any sort of anti
-spam?

Thanks

"Michael Santovec" wrote:

> If you are talking to the first level technical support at your ISP,
> they typically don't know anything that isn't in the FAQ for the ISP.
> You may need to talk to second level support. You'll have to ask the
> first level to transfer you.
>
> If cloudmark isn't on your PC it would either have to be at the ISP or
> on some system that you connect through to get mail. I wouldn't expect
> it to be running on a router, but I suppose that's possible.
>
> I've heard of hardware firewalls offer anti-virus an anti-spam services.
> Are you sing anything like that?
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "macdoni93" wrote in message
> @microsoft.com...
> > No sign of Cloudmark on either of my pcs (both suffering the same
> > missing
> > attachments problem in OE and Outlook). If I log into my ntl account
> > via
> > webmail, I can see the attachments (and download them). The problem
> > only
> > occurs when downloading emails from the server into OE / Outlook. I've
> > emailed Cloudmark but no response - ntl have replied again but won't
> > tell me
> > which anti-spam they use (although they felt Cloudmark was a desktop
> > application)
> >
> > "Michael Santovec" wrote:
> >
> >> Check your PC to make sure that you aren't running cloudmark.
> >> Cloudmark
> >> offers both ISP and PC based versions.
> >>
> >> Check Control Panel Add/Remove programs to see if it is listed.
> >>
> >>
> >> --
> >>
> >> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
> >>
> >>
> >> "macdoni93" wrote in message
> >> @microsoft.com...
> >> > Hi,
> >> > I have the same problem (have posted earlier). Ntlworld deny
> >> > Cloudmark
> >> > exists on their systems. Any ideas?
> >> >
> >> > "Bruce Hagen" wrote:
> >> >
> >> >> You could pester NTLWORLD and note what Michael came up with. That
> >> >> said, can
> >> >> you disable Cloudmark, or is it forced upon you? I would get rid
> >> >> of
> >> >> it if it
> >> >> was up to me. This particular problem is dedicated to Cluodmark,
> >> >> but
> >> >> Outlook
> >> >> Express and spam programs have a long history of not playing well
> >> >> together.
> >> >> I don't know what the headers should look like. That is among one
> >> >> of
> >> >> Michael's qualities and not mine.
> >> >>
> >> >> Also, if you have e-mail scanning enabled in AVG, please do the
> >> >> following.
> >> >> It is not a cure for this problem, but e-mail scanning causes
> >> >> issues
> >> >> of its
> >> >> own.
> >> >>
> >> >> Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when
> >> >> you see
> >> >> that option. For some reason, just unchecking it in the security
> >> >> center
> >> >> causes a conflict with the Windows Security Center.
> >> >> --
> >> >> Bruce Hagen
> >> >> MS-MVP Outlook Express
> >> >> Imperial Beach, CA
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> "Edzell" wrote in message
> >> >> @microsoft.com...
> >> >> > Hi Bruce
> >> >> >
> >> >> > I'm getting there, this solution works.... sometimes..... I can
> >> >> > recover
> >> >> > some
> >> >> > attachments but then get corrupt message text etc, the headers
> >> >> > are
> >> >> > more
> >> >> > confused that your link outlines because AVG scan results appear
> >> >> > in
> >> >> > the
> >> >> > line
> >> >> > too. Am I best to just pester NTLWORLD to do something about
> >> >> > 'Cloudmark',
> >> >> > or
> >> >> > would I be onto a loser there?
> >> >> >
> >> >> > Thanks for the help so far, can you direct me to something that
> >> >> > will show
> >> >> > me
> >> >> > what the headers should look like (AVG scans included) or do I
> >> >> > use
> >> >> > have to
> >> >> > use trial and error from past mails that have worked?
> >> >> >
> >> >> > But many thanks for at least identifying the likely source of
> >> >> > the
> >> >> > problem!
> >> >> >
> >> >> > Cheers
> >> >> >
> >> >> > Edzell
> >> >> >
> >> >> > "Bruce Hagen" wrote:
> >> >> >
> >> >> >> See if this archived thread sheds any light on the issue:
> >> >> >> http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/browse_thread/thread/1567a12da751b76b/22d47999cb5f1391
> >> >> >> --
> >> >> >> Bruce Hagen
> >> >> >> MS-MVP Outlook Express
> >> >> >> Imperial Beach, CA
> >> >> >>
> >> >> >>
> >> >> >> "Edzell" wrote in message
> >> >> >> @microsoft.com...
> >> >> >> > In the last few days (and there are posts on other sites so
> >> >> >> > I'm
> >> >> >> > not
> >> >> >> > alone
> >> >> >> > http://help.wugnet.com/windows2/Attachments-visible-ftopict493907.html)
> >> >> >> > Outlook Express will download mails with 100k-ish attachments
> >> >> >> > but
> >> >> >> > though
> >> >> >> > larger attachments of any file type will download to OE (the
> >> >> >> > mail size
> >> >> >> > shows
> >> >> >> > it has the attachment) no paperclip appears and I can't
> >> >> >> > access
> >> >> >> > the
> >> >> >> > attachment
> >> >> >> > in any way. This applies to mails from any external sender
> >> >> >> > (hotmail,
> >> >> >> > gmail,
> >> >> >> > etc). Bizzarely I can forward a mail with a large attachment
> >> >> >> > to
> >> >> >> > myself
> >> >> >> > (via
> >> >> >> > my ntlworld account) and open it as normal (the paper clip is
> >> >> >> > present).
> >> >> >> > Hours of doing everything recommended with security settings
> >> >> >> > and
> >> >> >> > virus
> >> >> >> > scanners, compacting etc has no effect on this problem.
> >> >> >> > Help!
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Attachments not visible Hi, Recently I have been unable to view attachments in new incoming mail. The size of the mail is correct for the attached file (eg 1MB), but there is no 'paperclip' shown next to the header in the inbox. Clicking Source shows t

Deleting attachments, Editing messages How can I delete an attachment, but keep the message using Outlook Express? Is there a method for editing incoming messages? Multiple Responses and technical replies often need trimming.

Does deleting temp files remove attachments from saved msgs? If you delete all temp files, does that remove attachments from saved emails? Jack

error no keyboard present this is on a windows xp-- then it says press F1 to continue Dele to enter setupr--(with a line flshing under the pr in setupr) Does aanyone know what I can do to make my keyboard work --I tried another one too and it still does that and it is connected .

Outlook Calendar needs a notes icon when notes are present Outlook Calendar and Tasks should display an icon indicating that notes are present for that entry. Hovering the mouse over the icon should render a restricted (in length) display of the note similar to a tooltip. This post is a suggesti