Attachments

Nan · Joined: 12 Aug 2007 Posts: 6

When opening my Outlook the attachments will not open. Also, when I use my
web mail service (Comcast).. when transferring to Outlook they also
dissapear. I have Microsoft Office 2003, Windows Vista. I recently
purchased a new computer which came with the Windows Vista. This problem
occured after my new installation of my computer. I have a computer expert
in the family and he has been helping me for years and this one is baffeling
him too.

Archived from group: microsoft>public>outlook>general

Brian Tillman · Joined: 12 Aug 2007 Posts: 1150

Nan wrote:

> When opening my Outlook the attachments will not open. Also, when I
> use my web mail service (Comcast).. when transferring to Outlook they
> also dissapear. I have Microsoft Office 2003, Windows Vista. I
> recently purchased a new computer which came with the Windows Vista.
> This problem occured after my new installation of my computer. I
> have a computer expert in the family and he has been helping me for
> years and this one is baffeling him too.

Define "will not open". Please be precise in describing the symptoms.
--
Brian Tillman [MVP-Outlook]

Nan · Joined: 12 Aug 2007 Posts: 6

The attachment is not there...

"Brian Tillman" wrote:

> Nan wrote:
>
> > When opening my Outlook the attachments will not open. Also, when I
> > use my web mail service (Comcast).. when transferring to Outlook they
> > also dissapear. I have Microsoft Office 2003, Windows Vista. I
> > recently purchased a new computer which came with the Windows Vista.
> > This problem occured after my new installation of my computer. I
> > have a computer expert in the family and he has been helping me for
> > years and this one is baffeling him too.
>
> Define "will not open". Please be precise in describing the symptoms.
> --
> Brian Tillman [MVP-Outlook]
>

Nan · Joined: 12 Aug 2007 Posts: 6

my attachments are not there

"Nan" wrote:

> When opening my Outlook the attachments will not open. Also, when I use my
> web mail service (Comcast).. when transferring to Outlook they also
> dissapear. I have Microsoft Office 2003, Windows Vista. I recently
> purchased a new computer which came with the Windows Vista. This problem
> occured after my new installation of my computer. I have a computer expert
> in the family and he has been helping me for years and this one is baffeling
> him too.

Nan · Joined: 12 Aug 2007 Posts: 6

When opening my mail with attachments.. attachments are not there.

"Brian Tillman" wrote:

> Nan wrote:
>
> > When opening my Outlook the attachments will not open. Also, when I
> > use my web mail service (Comcast).. when transferring to Outlook they
> > also dissapear. I have Microsoft Office 2003, Windows Vista. I
> > recently purchased a new computer which came with the Windows Vista.
> > This problem occured after my new installation of my computer. I
> > have a computer expert in the family and he has been helping me for
> > years and this one is baffeling him too.
>
> Define "will not open". Please be precise in describing the symptoms.
> --
> Brian Tillman [MVP-Outlook]
>

Brian Tillman · Joined: 12 Aug 2007 Posts: 1150

Nan wrote:

> The attachment is not there...

I'm sorry, but that conflicts with what you said earlier that the
"attachments will not open". How do you even know you were supposed to have
received an attachment if there aren't any?
--
Brian Tillman [MVP-Outlook]

Nan · Joined: 12 Aug 2007 Posts: 6

I know there are attachments as the "paper clip" icon is there along with the
fact they open in my website Comcast e-mail. I did this to check if it is
indeed "outlook" with the problem. I had them sent twice, I opened it in
Comcast website then the second message I went to Outlook to open and the
document is blank. this happens every time.

"Brian Tillman" wrote:

> Nan wrote:
>
> > The attachment is not there...
>
> I'm sorry, but that conflicts with what you said earlier that the
> "attachments will not open". How do you even know you were supposed to have
> received an attachment if there aren't any?
> --
> Brian Tillman [MVP-Outlook]
>
>

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