Cannot print emails from inbox - outlook 2003 sp3

Kevin Davis · Joined: 13 Oct 2007 Posts: 1

Hi.

One of our users is having a problem where he cannot print emails that are
in his inbox.

If we choose a calendar item and print that all is fine.

In an email we click File > Print - nothing happens. the menu goes away as
if you never clicked it. When usually it would pop up with the printing
window allowing you to change printer and settings.

I have uninstalled Office and reinstalled it. Same problem - i then patched
it back up to SP3 and still i have this problem.

It's only one user of maybe 75 and no one else has this problem. Can anyone
help?

Thanks

Archived from group: microsoft>public>outlook>printing

Castell · Joined: 19 Dec 2007 Posts: 6

If you change format to Plain Text does it print?

"Kevin Davis" wrote in message @microsoft.com...
> Hi.
>
> One of our users is having a problem where he cannot print emails that are
> in his inbox.
>
> If we choose a calendar item and print that all is fine.
>
> In an email we click File > Print - nothing happens. the menu goes away
> as
> if you never clicked it. When usually it would pop up with the printing
> window allowing you to change printer and settings.
>
> I have uninstalled Office and reinstalled it. Same problem - i then
> patched
> it back up to SP3 and still i have this problem.
>
> It's only one user of maybe 75 and no one else has this problem. Can
> anyone
> help?
>
> Thanks

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