deleted mail in deleted box

Kari46 · Joined: 23 Jan 2008 Posts: 1

Keep getting an error message when I try to delete messages in my deleted
box. What do I do to get rid of these old unwanted e-mails?
Thanks

Archived from group: microsoft>public>windows>vista>mail

Hal Hostetler [MVP P/I] · Joined: 12 Aug 2007 Posts: 144

Try this Microsoft fix:

http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

It works on other folders in addition to the Outbox.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Kari46" wrote in message@microsoft.com...
> Keep getting an error message when I try to delete messages in my deleted
> box. What do I do to get rid of these old unwanted e-mails?
> Thanks

mac · Joined: 12 Aug 2007 Posts: 148

"Kari46" wrote in message @microsoft.com...
> Keep getting an error message when I try to delete messages in my deleted
> box. What do I do to get rid of these old unwanted e-mails?
> Thanks

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders, not just the Outbox.

--
Regards Steve.
MS-MVP. OE. [DTS] UK

Kate · Joined: 12 Aug 2007 Posts: 2

I am having this same problem...it used to work and now I cannot delete the
emails in my deleted items folder....did you ever get an answer? I would
really liek some help on this

"Kari46" wrote:

> Keep getting an error message when I try to delete messages in my deleted
> box. What do I do to get rid of these old unwanted e-mails?
> Thanks

robertmiles · Joined: 31 Oct 2007 Posts: 658

"Kate" wrote in message @microsoft.com...
>I am having this same problem...it used to work and now I cannot delete the
> emails in my deleted items folder....did you ever get an answer? I would
> really liek some help on this
>
>
> "Kari46" wrote:
>
>> Keep getting an error message when I try to delete messages in my deleted
>> box. What do I do to get rid of these old unwanted e-mails?
>> Thanks

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

Old_Yeller_Pages · Joined: 25 Jan 2008 Posts: 1

I've tried downloading and installing
http://support.microsoft.com/default.aspx/kb/941090, but each time I try, I
get a message saying that it was not installed. I'm at a loss and my deleted
mail is really piling up! Is there any other fix or is there something that
I am doing wrong?

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "Kate" wrote in message
> @microsoft.com...
> >I am having this same problem...it used to work and now I cannot delete the
> > emails in my deleted items folder....did you ever get an answer? I would
> > really liek some help on this
> >
> >
> > "Kari46" wrote:
> >
> >> Keep getting an error message when I try to delete messages in my deleted
> >> box. What do I do to get rid of these old unwanted e-mails?
> >> Thanks
>
> Download and install this fix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether to use the 32-bit version or
> the 64-bit version, try the 32-bit version first. Certain common
> antivirus programs, such as most of those from Norton or McAfee,
> or a recent one from Trend, tend to cause such problems, although
> seldom immediately, so if you have such a program, remember
> where to find the fix - you are likely to need it again.
>
>
>

robertmiles · Joined: 31 Oct 2007 Posts: 658

Did you try both the 32-bit version and the 64-bit version? One will
refuse to install, but which one depends on which version of Vista you
have.

If even that does not work, what if any antivirus programs do you have?
Some of them cause assorted problems in Windows Mail, although
seldom immediately.

"Old_Yeller_Pages" wrote in
message @microsoft.com...
> I've tried downloading and installing
> http://support.microsoft.com/default.aspx/kb/941090, but each time I try,
> I
> get a message saying that it was not installed. I'm at a loss and my
> deleted
> mail is really piling up! Is there any other fix or is there something
> that
> I am doing wrong?
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "Kate" wrote in message
>> @microsoft.com...
>> >I am having this same problem...it used to work and now I cannot delete
>> >the
>> > emails in my deleted items folder....did you ever get an answer? I
>> > would
>> > really liek some help on this
>> >
>> >
>> > "Kari46" wrote:
>> >
>> >> Keep getting an error message when I try to delete messages in my
>> >> deleted
>> >> box. What do I do to get rid of these old unwanted e-mails?
>> >> Thanks
>>
>> Download and install this fix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether to use the 32-bit version or
>> the 64-bit version, try the 32-bit version first. Certain common
>> antivirus programs, such as most of those from Norton or McAfee,
>> or a recent one from Trend, tend to cause such problems, although
>> seldom immediately, so if you have such a program, remember
>> where to find the fix - you are likely to need it again.
>>
>>
>>

Old_Yeller_Pages · Joined: 27 Jan 2008 Posts: 2

Thanks for the reply. I did try both versions with the same result. My
antivirus is F-Secure. My problem with deleting email did not start
immediately, however, it did not take long. Any suggestions would be welcome.

"robertmiles@bellsouthNOSPAM.net" wrote:

> Did you try both the 32-bit version and the 64-bit version? One will
> refuse to install, but which one depends on which version of Vista you
> have.
>
> If even that does not work, what if any antivirus programs do you have?
> Some of them cause assorted problems in Windows Mail, although
> seldom immediately.
>
> "Old_Yeller_Pages" wrote in
> message @microsoft.com...
> > I've tried downloading and installing
> > http://support.microsoft.com/default.aspx/kb/941090, but each time I try,
> > I
> > get a message saying that it was not installed. I'm at a loss and my
> > deleted
> > mail is really piling up! Is there any other fix or is there something
> > that
> > I am doing wrong?
> >
> > "robertmiles@bellsouthNOSPAM.net" wrote:
> >
> >>
> >> "Kate" wrote in message
> >> @microsoft.com...
> >> >I am having this same problem...it used to work and now I cannot delete
> >> >the
> >> > emails in my deleted items folder....did you ever get an answer? I
> >> > would
> >> > really liek some help on this
> >> >
> >> >
> >> > "Kari46" wrote:
> >> >
> >> >> Keep getting an error message when I try to delete messages in my
> >> >> deleted
> >> >> box. What do I do to get rid of these old unwanted e-mails?
> >> >> Thanks
> >>
> >> Download and install this fix, with Windows Mail not running:
> >>
> >> http://support.microsoft.com/default.aspx/kb/941090
> >>
> >> Although it's labelled as for mail stuck in the Outbox, it also works in
> >> other folders. If you don't know whether to use the 32-bit version or
> >> the 64-bit version, try the 32-bit version first. Certain common
> >> antivirus programs, such as most of those from Norton or McAfee,
> >> or a recent one from Trend, tend to cause such problems, although
> >> seldom immediately, so if you have such a program, remember
> >> where to find the fix - you are likely to need it again.
> >>
> >>
> >>
>
>
>

robertmiles · Joined: 31 Oct 2007 Posts: 658

That antivirus isn't on the list of those that cause the most problems,
but there are still people here who will suggest uninstalling it to see
if that helps. First, though, you may want to just disable email
scanning and see if that's enough. If it is, leave email scanning
disabled.

"Old_Yeller_Pages" wrote in
message @microsoft.com...
> Thanks for the reply. I did try both versions with the same result. My
> antivirus is F-Secure. My problem with deleting email did not start
> immediately, however, it did not take long. Any suggestions would be
> welcome.
>
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>> Did you try both the 32-bit version and the 64-bit version? One will
>> refuse to install, but which one depends on which version of Vista you
>> have.
>>
>> If even that does not work, what if any antivirus programs do you have?
>> Some of them cause assorted problems in Windows Mail, although
>> seldom immediately.
>>
>> "Old_Yeller_Pages" wrote in
>> message @microsoft.com...
>> > I've tried downloading and installing
>> > http://support.microsoft.com/default.aspx/kb/941090, but each time I
>> > try,
>> > I
>> > get a message saying that it was not installed. I'm at a loss and my
>> > deleted
>> > mail is really piling up! Is there any other fix or is there something
>> > that
>> > I am doing wrong?
>> >
>> > "robertmiles@bellsouthNOSPAM.net" wrote:
>> >
>> >>
>> >> "Kate" wrote in message
>> >> @microsoft.com...
>> >> >I am having this same problem...it used to work and now I cannot
>> >> >delete
>> >> >the
>> >> > emails in my deleted items folder....did you ever get an answer? I
>> >> > would
>> >> > really liek some help on this
>> >> >
>> >> >
>> >> > "Kari46" wrote:
>> >> >
>> >> >> Keep getting an error message when I try to delete messages in my
>> >> >> deleted
>> >> >> box. What do I do to get rid of these old unwanted e-mails?
>> >> >> Thanks
>> >>
>> >> Download and install this fix, with Windows Mail not running:
>> >>
>> >> http://support.microsoft.com/default.aspx/kb/941090
>> >>
>> >> Although it's labelled as for mail stuck in the Outbox, it also works
>> >> in
>> >> other folders. If you don't know whether to use the 32-bit version or
>> >> the 64-bit version, try the 32-bit version first. Certain common
>> >> antivirus programs, such as most of those from Norton or McAfee,
>> >> or a recent one from Trend, tend to cause such problems, although
>> >> seldom immediately, so if you have such a program, remember
>> >> where to find the fix - you are likely to need it again.
>> >>
>> >>
>> >>
>>
>>
>>

Old_Yeller_Pages · Joined: 27 Jan 2008 Posts: 2

Thank you very much! I shall try it.

"robertmiles@bellsouthNOSPAM.net" wrote:

> That antivirus isn't on the list of those that cause the most problems,
> but there are still people here who will suggest uninstalling it to see
> if that helps. First, though, you may want to just disable email
> scanning and see if that's enough. If it is, leave email scanning
> disabled.
>
> "Old_Yeller_Pages" wrote in
> message @microsoft.com...
> > Thanks for the reply. I did try both versions with the same result. My
> > antivirus is F-Secure. My problem with deleting email did not start
> > immediately, however, it did not take long. Any suggestions would be
> > welcome.
> >
> >
> > "robertmiles@bellsouthNOSPAM.net" wrote:
> >
> >> Did you try both the 32-bit version and the 64-bit version? One will
> >> refuse to install, but which one depends on which version of Vista you
> >> have.
> >>
> >> If even that does not work, what if any antivirus programs do you have?
> >> Some of them cause assorted problems in Windows Mail, although
> >> seldom immediately.
> >>
> >> "Old_Yeller_Pages" wrote in
> >> message @microsoft.com...
> >> > I've tried downloading and installing
> >> > http://support.microsoft.com/default.aspx/kb/941090, but each time I
> >> > try,
> >> > I
> >> > get a message saying that it was not installed. I'm at a loss and my
> >> > deleted
> >> > mail is really piling up! Is there any other fix or is there something
> >> > that
> >> > I am doing wrong?
> >> >
> >> > "robertmiles@bellsouthNOSPAM.net" wrote:
> >> >
> >> >>
> >> >> "Kate" wrote in message
> >> >> @microsoft.com...
> >> >> >I am having this same problem...it used to work and now I cannot
> >> >> >delete
> >> >> >the
> >> >> > emails in my deleted items folder....did you ever get an answer? I
> >> >> > would
> >> >> > really liek some help on this
> >> >> >
> >> >> >
> >> >> > "Kari46" wrote:
> >> >> >
> >> >> >> Keep getting an error message when I try to delete messages in my
> >> >> >> deleted
> >> >> >> box. What do I do to get rid of these old unwanted e-mails?
> >> >> >> Thanks
> >> >>
> >> >> Download and install this fix, with Windows Mail not running:
> >> >>
> >> >> http://support.microsoft.com/default.aspx/kb/941090
> >> >>
> >> >> Although it's labelled as for mail stuck in the Outbox, it also works
> >> >> in
> >> >> other folders. If you don't know whether to use the 32-bit version or
> >> >> the 64-bit version, try the 32-bit version first. Certain common
> >> >> antivirus programs, such as most of those from Norton or McAfee,
> >> >> or a recent one from Trend, tend to cause such problems, although
> >> >> seldom immediately, so if you have such a program, remember
> >> >> where to find the fix - you are likely to need it again.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

robertmiles · Joined: 31 Oct 2007 Posts: 658

You're welcome.

"Old_Yeller_Pages" wrote in
message @microsoft.com...
> Thank you very much! I shall try it.
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>> That antivirus isn't on the list of those that cause the most problems,
>> but there are still people here who will suggest uninstalling it to see
>> if that helps. First, though, you may want to just disable email
>> scanning and see if that's enough. If it is, leave email scanning
>> disabled.
>>
>> "Old_Yeller_Pages" wrote in
>> message @microsoft.com...
>> > Thanks for the reply. I did try both versions with the same result.
>> > My
>> > antivirus is F-Secure. My problem with deleting email did not start
>> > immediately, however, it did not take long. Any suggestions would be
>> > welcome.
>> >
>> >
>> > "robertmiles@bellsouthNOSPAM.net" wrote:
>> >
>> >> Did you try both the 32-bit version and the 64-bit version? One will
>> >> refuse to install, but which one depends on which version of Vista you
>> >> have.
>> >>
>> >> If even that does not work, what if any antivirus programs do you
>> >> have?
>> >> Some of them cause assorted problems in Windows Mail, although
>> >> seldom immediately.
>> >>
>> >> "Old_Yeller_Pages" wrote
>> >> in
>> >> message @microsoft.com...
>> >> > I've tried downloading and installing
>> >> > http://support.microsoft.com/default.aspx/kb/941090, but each time I
>> >> > try,
>> >> > I
>> >> > get a message saying that it was not installed. I'm at a loss and
>> >> > my
>> >> > deleted
>> >> > mail is really piling up! Is there any other fix or is there
>> >> > something
>> >> > that
>> >> > I am doing wrong?
>> >> >
>> >> > "robertmiles@bellsouthNOSPAM.net" wrote:
>> >> >
>> >> >>
>> >> >> "Kate" wrote in message
>> >> >> @microsoft.com...
>> >> >> >I am having this same problem...it used to work and now I cannot
>> >> >> >delete
>> >> >> >the
>> >> >> > emails in my deleted items folder....did you ever get an answer?
>> >> >> > I
>> >> >> > would
>> >> >> > really liek some help on this
>> >> >> >
>> >> >> >
>> >> >> > "Kari46" wrote:
>> >> >> >
>> >> >> >> Keep getting an error message when I try to delete messages in
>> >> >> >> my
>> >> >> >> deleted
>> >> >> >> box. What do I do to get rid of these old unwanted e-mails?
>> >> >> >> Thanks
>> >> >>
>> >> >> Download and install this fix, with Windows Mail not running:
>> >> >>
>> >> >> http://support.microsoft.com/default.aspx/kb/941090
>> >> >>
>> >> >> Although it's labelled as for mail stuck in the Outbox, it also
>> >> >> works
>> >> >> in
>> >> >> other folders. If you don't know whether to use the 32-bit version
>> >> >> or
>> >> >> the 64-bit version, try the 32-bit version first. Certain common
>> >> >> antivirus programs, such as most of those from Norton or McAfee,
>> >> >> or a recent one from Trend, tend to cause such problems, although
>> >> >> seldom immediately, so if you have such a program, remember
>> >> >> where to find the fix - you are likely to need it again.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Stevie · Joined: 12 Aug 2007 Posts: 2

You need to download a patch from Microsoft.com KB941090 and install it.

"Kari46" wrote:

> Keep getting an error message when I try to delete messages in my deleted
> box. What do I do to get rid of these old unwanted e-mails?
> Thanks

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