Error 4350 w/ Outlook Connector and Hotmail

Bill Bailey · Joined: 13 Aug 2007 Posts: 1

My wife is experiencing a problem with her Hotmail account when accessing it
with Outlook 2007 and the Outlook Connector. When Outlook completes a
"Send/Receive" operation, the Server Status | Detailed Report gives the
following error message:

Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350

I've checked her mail using her browser to view her Hotmail account and all
appears fine there. She is also able to view all of her messages on her
mobile phone which has access to her Hotmail via her Pocket MSN account.
However, when new messages are sent, it takes them a long time to appear in
her Outlook Inbox...up to 15 minutes after they've appeared on her mobile
phone. How can we fix this 4350 error?

Archived from group: microsoft>public>outlook>interop

Bill R · Joined: 26 Nov 2007 Posts: 7

Does it work with another Hotmail account?
"Bill Bailey" wrote in message @microsoft.com...
> My wife is experiencing a problem with her Hotmail account when accessing
> it
> with Outlook 2007 and the Outlook Connector. When Outlook completes a
> "Send/Receive" operation, the Server Status | Detailed Report gives the
> following error message:
>
> Error in Mail
> There is an error synchronizing your mail account. Please verify your
> account has been configured correctly by first accessing your mail on the
> web.
> Error: 4350
>
> I've checked her mail using her browser to view her Hotmail account and
> all
> appears fine there. She is also able to view all of her messages on her
> mobile phone which has access to her Hotmail via her Pocket MSN account.
> However, when new messages are sent, it takes them a long time to appear
> in
> her Outlook Inbox...up to 15 minutes after they've appeared on her mobile
> phone. How can we fix this 4350 error?

Pete Freckleton · Joined: 21 Dec 2007 Posts: 1

I am also getting this exact error 4350 message with my Qwest/MSN account:

Outlook Connector Version 12.0.4518.1063

Account: xxxxxxxxxxx@msn.com

Signed in successfully at 12/21/2007 12:20:14 PM

Mail: Last successfully refreshed at 12:40 PM.

Calendar: Last successfully refreshed at 12:40 PM.

Contacts: Last successfully refreshed at 12:40 PM.

Errors :

Time: 12/21/2007 12:20:18 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.

I am using Outlook 2007 SP1. I have been getting this error since my first
installation of the full release of Outlook Connector. Since then, I have
un-installed and updated Outlook Connector (now using 12.0.4518.1063), taken
all automatic updates from Microsoft Updates, and applied the MS Office 2007
SP1. Nothing seems to get rid of this issue. I can log in to my MSN account
via Firefox and IE6 without issues. Everything appears normal except that
the Contacts and Calendar items are not synchronized and must be maintained
manually. Yes, my MSN account is a paid account and not free. All items
should synchronize. I do not observe the delay to which Mr. Bailey refers.
My only complaint is to the lack of synchronization. I see mention of this
error code way back to the late beta days of Outlook Connector. Is Microsoft
or anyone addressing this issue?

"Bill Bailey" wrote:

> My wife is experiencing a problem with her Hotmail account when accessing it
> with Outlook 2007 and the Outlook Connector. When Outlook completes a
> "Send/Receive" operation, the Server Status | Detailed Report gives the
> following error message:
>
> Error in Mail
> There is an error synchronizing your mail account. Please verify your
> account has been configured correctly by first accessing your mail on the web.
> Error: 4350
>
> I've checked her mail using her browser to view her Hotmail account and all
> appears fine there. She is also able to view all of her messages on her
> mobile phone which has access to her Hotmail via her Pocket MSN account.
> However, when new messages are sent, it takes them a long time to appear in
> her Outlook Inbox...up to 15 minutes after they've appeared on her mobile
> phone. How can we fix this 4350 error?

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