Can't find Outlook in 2007 trial

Max Scott · Joined: 25 Feb 2008 Posts: 1

I recently purchased a new computer running Vista Home Basic and installed
my existing Office Professional '97. All the programs worked correctly
except Outlook. I got the error message: "Cannot start Outlook." I thought
perhaps this was because my Office version was too old, so I tried
downloading the Office Professional 2007 trial (which according to
Microsoft's website includes Outlook plus Business Contact Manager.) Again,
all the other programs (Word, Excel, etc.) downloaded and work correctly.
But this time, I can find no reference to Outlook in the download/install.
Since Microsoft does not provide technical support with trials, I certainly
don't want to pay the high price of Office 2007 Professional until I am sure
that it will set up completely on my computer. (I'm using a stand-lone
Compaq Presario desktop.) I have uninstalled previous editions of
Office/Outlook to avoid conflict--per Microsoft's suggestion. Can anyone
help? I cannot figure out if this is a problem with Office or Vista Home
Basic. Do I need a Service Pack or Vista upgrade?

Max Scott

Archived from group: microsoft>public>outlook>installation

DL · Joined: 12 Aug 2007 Posts: 255

Office 2003 on wards is fully compatible with Vista
The Outlook trial will not install if any other version of Outlook exists on
your PC

"Max Scott" wrote in message @microsoft.com...
>I recently purchased a new computer running Vista Home Basic and installed
>my existing Office Professional '97. All the programs worked correctly
>except Outlook. I got the error message: "Cannot start Outlook." I thought
>perhaps this was because my Office version was too old, so I tried
>downloading the Office Professional 2007 trial (which according to
>Microsoft's website includes Outlook plus Business Contact Manager.) Again,
>all the other programs (Word, Excel, etc.) downloaded and work correctly.
>But this time, I can find no reference to Outlook in the download/install.
>Since Microsoft does not provide technical support with trials, I certainly
>don't want to pay the high price of Office 2007 Professional until I am
>sure that it will set up completely on my computer. (I'm using a stand-lone
>Compaq Presario desktop.) I have uninstalled previous editions of
>Office/Outlook to avoid conflict--per Microsoft's suggestion. Can anyone
>help? I cannot figure out if this is a problem with Office or Vista Home
>Basic. Do I need a Service Pack or Vista upgrade?
>
> Max Scott

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