Microsoft Fax distorted printing

RGarreffa · Joined: 07 Jan 2008 Posts: 1

Hi

I have been using Microsoft Fax and outlook to fax for a few years
without problems but over the past 2 months I am getting complaints
from clients that the faxes I send them are distorted. What is
happening is the first 4 inches of the fax comes through then it cuts
and inch prints another couple inches miss an inch etc. It does not
leave blank spaces just cuts the text out like it wasn't there and
continues from the next section. The modem is installed as a generic
windows 33600 modem without any compression.

It seems like communication drop outs or a compression error when the
fax at the other end trys to decipher the fax.

Everything we receive is fine though.

Archived from group: microsoft>public>outlook>fax

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

Provide complete details on how you are rendering and sending the fax.
Clarify your versions.
--
Russ Valentine
[MVP-Outlook]
wrote in message @d21g2000prf.googlegroups.com...
> Hi
>
> I have been using Microsoft Fax and outlook to fax for a few years
> without problems but over the past 2 months I am getting complaints
> from clients that the faxes I send them are distorted. What is
> happening is the first 4 inches of the fax comes through then it cuts
> and inch prints another couple inches miss an inch etc. It does not
> leave blank spaces just cuts the text out like it wasn't there and
> continues from the next section. The modem is installed as a generic
> windows 33600 modem without any compression.
>
> It seems like communication drop outs or a compression error when the
> fax at the other end trys to decipher the fax.
>
> Everything we receive is fine though.
>

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