No dial tone message

jay · Joined: 14 Aug 2007 Posts: 1

Since I switched from an analog phone service to a digital one
(Brighthouse), my faxmodem dials the fax number but cannot hear the
dial tone.

Is there any way to work around this problem?

Archived from group: microsoft>public>outlook>fax

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

Of course not. Fax only uses analog phone lines.
--
Russ Valentine
[MVP-Outlook]
"jay" wrote in message @4ax.com...
> Since I switched from an analog phone service to a digital one
> (Brighthouse), my faxmodem dials the fax number but cannot hear the
> dial tone.
>
> Is there any way to work around this problem?

BillR [MVP] · Joined: 12 Aug 2007 Posts: 54

Are they essential a VoIP service? Some VSP's provide Fax capability (FoIP)
using the T.38 protocol but they need to implement it and you need an ATA
that support T.38. The particular one I use in Australia supports Fax. it's
worthwhile checking if Fax is supported before signing up.
--
Bill R MVP
"jay" wrote in message @4ax.com...
> Since I switched from an analog phone service to a digital one
> (Brighthouse), my faxmodem dials the fax number but cannot hear the
> dial tone.
>
> Is there any way to work around this problem?

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