Nothing happns when I click on a url in an email

Dave Logan · Joined: 12 Aug 2007 Posts: 7

All of a sudden, clicking on a url link in an OE email doesn't launch my browser (or open the url in my browser if it's already open) - although my mouse cursor does still turn into a hand when I hover over a url in an OE email.

I don't know whether it's relevant but I recently had to run the Winsock fix(http://www.snapfiles.com/reviews/WinSock_XP_Fix/winsockxpfix.html) to fix some corrupt registry problems. It fixed the problem I had of inability to resolve web addresses and host names, but it didn't fix the problem described above.

I'm using Win XP SP2 and OE 6.

Dave

Archived from group: microsoft>public>windows>inetexplorer>ie5>outlookexpress

Dave Logan · Joined: 12 Aug 2007 Posts: 7

I'm cross-posting this because I've just noticed that the group I originally posted to has very little traffic. Apologies for that.

"Dave Logan" wrote in message @TK2MSFTNGP02.phx.gbl...
All of a sudden, clicking on a url link in an OE email doesn't launch my browser (or open the url in my browser if it's already open) - although my mouse cursor does still turn into a hand when I hover over a url in an OE email.

I don't know whether it's relevant but I recently had to run the Winsock fix(http://www.snapfiles.com/reviews/WinSock_XP_Fix/winsockxpfix.html) to fix some corrupt registry problems. It fixed the problem I had of inability to resolve web addresses and host names, but it didn't fix the problem described above.

I'm using Win XP SP2 and OE 6.

Dave

Bruce Hagen · Joined: 12 Aug 2007 Posts: 287

For IE7:

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Browser: IE /must/ be chosen here if you're running IE7 and want such links
to work.

Hyperlinks do not work in Outlook Express after you upgrade to Internet
Explorer 7:
http://support.microsoft.com/kb/929867

If still no joy, for IE6 & IE7:

From:
http://www.fjsmjs.com/OE/nolinks.htm

If nothing happens when you click a link:
Open Windows Explorer, or the Control Panel.
Go to Tools | Folder Options | File Types.
Scroll down to [NONE] URL:HyperText Transfer Protocol (NOT URL:Internet
Shortcut) and select it.
Click Edit or Advanced, depending on your Windows version.
Select 'open'.
Click Edit.

"Application used to perform this action" should read:

"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome (Check the path to
iexplore.exe to make sure that is correct and use the double quotes.)

DDE should be checked and in the boxes below it you should have:

#1:
"%1",,-1,0,,,,
#2
IExplore
#3 (blank)

#4
WWW_OpenURL

URL:HyperText Transfer Protocol with Privacy should be the same.

Sometimes it is necessary to uncheck Use DDE.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Dave Logan" wrote in message @TK2MSFTNGP06.phx.gbl...
I'm cross-posting this because I've just noticed that the group I originally
posted to has very little traffic. Apologies for that.

"Dave Logan" wrote in message @TK2MSFTNGP02.phx.gbl...
All of a sudden, clicking on a url link in an OE email doesn't launch my
browser (or open the url in my browser if it's already open) - although my
mouse cursor does still turn into a hand when I hover over a url in an OE
email.

I don't know whether it's relevant but I recently had to run the Winsock
fix(http://www.snapfiles.com/reviews/WinSock_XP_Fix/winsockxpfix.html) to
fix some corrupt registry problems. It fixed the problem I had of inability
to resolve web addresses and host names, but it didn't fix the problem
described above.

I'm using Win XP SP2 and OE 6.

Dave

PA Bear · Joined: 12 Aug 2007 Posts: 123

Why are you posting about an OE6 problem in an OE5-specific newsgroup?
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Dave Logan wrote:
> All of a sudden, clicking on a url link in an OE email doesn't launch my
> browser (or open the url in my browser if it's already open) - although my
> mouse cursor does still turn into a hand when I hover over a url in an OE
> email.
>
> I don't know whether it's relevant but I recently had to run the Winsock
> fix(http://www.snapfiles.com/reviews/WinSock_XP_Fix/winsockxpfix.html) to
> fix some corrupt registry problems. It fixed the problem I had of
> inability
> to resolve web addresses and host names, but it didn't fix the problem
> described above.
>
> I'm using Win XP SP2 and OE 6.
>
> Dave

PA Bear · Joined: 12 Aug 2007 Posts: 123

Why are you posting about an OE6 problem in an OE5-specific newsgroup in the
first place?

1. [Control Panel > Add/Remove Programs >] Set Program Access and Defaults >
Browser: Select "Internet Explorer" here.

If no joy, see:

2a. http://www.oehelp.com/ielnk.aspx

2b. Hyperlinks do not work in Outlook Express after you upgrade to Internet
Explorer 7:
http://support.microsoft.com/kb/929867
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Dave Logan wrote:
> I'm cross-posting this because I've just noticed that the group I
> originally posted to has very little traffic. Apologies for that.
>
> "Dave Logan" wrote in message
> @TK2MSFTNGP02.phx.gbl...
> All of a sudden, clicking on a url link in an OE email doesn't launch my
> browser (or open the url in my browser if it's already open) - although my
> mouse cursor does still turn into a hand when I hover over a url in an OE
> email.
>
> I don't know whether it's relevant but I recently had to run the Winsock
> fix(http://www.snapfiles.com/reviews/WinSock_XP_Fix/winsockxpfix.html) to
> fix some corrupt registry problems. It fixed the problem I had of
> inability
> to resolve web addresses and host names, but it didn't fix the problem
> described above.
>
> I'm using Win XP SP2 and OE 6.
>
> Dave

Dave Logan · Joined: 12 Aug 2007 Posts: 7

Hi Bruce

"Bruce Hagen" wrote in message $7ncyciHHA.4812@TK2MSFTNGP02.phx.gbl...
| For IE7:
|
| Control Panel | Add/Remove Programs | Set Program Access and Defaults |
| Browser: IE /must/ be chosen here if you're running IE7 and want such links
| to work.

It is.

| Hyperlinks do not work in Outlook Express after you upgrade to Internet
| Explorer 7:
| http://support.microsoft.com/kb/929867

| Open Windows Explorer, or the Control Panel.
| Go to Tools | Folder Options | File Types.
| Scroll down to [NONE] URL:HyperText Transfer Protocol (NOT URL:Internet
| Shortcut) and select it.
| Click Edit or Advanced, depending on your Windows version.
| Select 'open'.
| Click Edit.

I selected "(NONE) URL HyperText Transfer Protocol", then clicked the "Advanced" button, and in the "Edit File Type" dialog, the "Edit" button was greyed out.

Dave

Dave Logan · Joined: 12 Aug 2007 Posts: 7

Dave Logan · Joined: 12 Aug 2007 Posts: 7

Hi Robear

"PA Bear" wrote in message @TK2MSFTNGP03.phx.gbl...
| Why are you posting about an OE6 problem in an OE5-specific newsgroup?
| --
| OE-specific newsgroup:
| news://msnews.microsoft.com/microsoft.public.outlookexpress.general
|
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE, OE, Security, Shell/User)

The newsgroup name said IE5 rather than OE5, and as the IE version didn't seem relevant, I looked no further - until I noticed the low traffic to that group. Anyway I hope you and Bruce between you can help me get to the bottom of how to fix my problem - the standard fix in the kb article doesn't work on my machine, as the "Edit" button is greyed out.

Dave

Dave Logan · Joined: 12 Aug 2007 Posts: 7

Dave Logan · Joined: 12 Aug 2007 Posts: 7

Problem solved, I may have misunderstood Bruce and Robear's posts, but to clarify for anyone else who may also have my specific problem:

Under Control Panel > Add/Remove Programs > Set Program Access and Defaults > Microsoft Windows, next to "Web browser" it did say "Internet Explorer". So I thought that was all I needed to check, but it turns out I was wrong.

Under Custom, where it says "Choose a default web browser", the options were "Use my current web browser", "Internet Explorer", and "Mozilla Firefox". The option that was selected was "Use my current web browser". I tried selecting "Mozilla Firefox" (I imagine selecting IE would probably have worked just as well), and clicking OK, and hey presto, I can now click on OE links and launch my browser. So it seems Windows had got in a tizz about which browser my "current browser" actually was and needed to be reminded.

Might be worth adding this to your FAQs - if one has this problem and one is using more than one browser, the above procedure seems to fix it.

Dave

"Dave Logan" wrote in message @TK2MSFTNGP06.phx.gbl...
I'm cross-posting this because I've just noticed that the group I originally posted to has very little traffic. Apologies for that.

"Dave Logan" wrote in message @TK2MSFTNGP02.phx.gbl...
All of a sudden, clicking on a url link in an OE email doesn't launch my browser (or open the url in my browser if it's already open) - although my mouse cursor does still turn into a hand when I hover over a url in an OE email.

I don't know whether it's relevant but I recently had to run the Winsock fix(http://www.snapfiles.com/reviews/WinSock_XP_Fix/winsockxpfix.html) to fix some corrupt registry problems. It fixed the problem I had of inability to resolve web addresses and host names, but it didn't fix the problem described above.

I'm using Win XP SP2 and OE 6.

Dave

marika · Joined: 13 Aug 2007 Posts: 3

Dave Logan wrote in message ...
All of a sudden, clicking on a url link in an OE email doesn't launch my
browser (or open the url in my browser if it's already open) - although my
mouse cursor does still turn into a hand when I hover over a url in an OE
email.

---------

the links are dead, hold a funeral

mk5000

"Bovendien, al dat gelul dat ik met het Hip-Hop vlaggetje zwaai, ik verwijs
nog maar eens naar mijn reactie hier, waarbij ik iedereen gewoon netjes in
z'n waarde laat."--waxs

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