OE Freezes

Bill · Joined: 21 Oct 2007 Posts: 20

From an old post concerning OE freezes.
I now have the same problem on another
computer, except that OE continues to
remained frozen on subsequent re-boots.

I took OE offline and compressed all the
folders and re-booted, but still get the same
problem.
======(old post Oct 21, 2007)=======
ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net

OE freezes following the morning's boot "if"
I click on "Send/Recv". Other functions
"Newsgroups", folder and message views
function normally, but as soon as I click on
"Send/Recv" OE "hour-glasses" and I have
to cancel with the Task Manager.

There are no error messages nor do I get the
opportunity to log the condition with MS.

The problem clears up if I re-boot the
machine.

I've been using OE for at least 10 years or
more without any difficulties. I don't see
anything in recent MS updates pertaining to
OE, so I can't tell if any recent MS updates
are to blame or not.

Any suggestions?

Thanks,
Bill

Archived from group: microsoft>public>windows>inetexplorer>ie6_outlookexpress

Bruce Hagen · Joined: 12 Aug 2007 Posts: 287

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Restore:
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Bill" wrote in message @trueband.net...
> From an old post concerning OE freezes.
> I now have the same problem on another
> computer, except that OE continues to
> remained frozen on subsequent re-boots.
>
> I took OE offline and compressed all the
> folders and re-booted, but still get the same
> problem.
> ======(old post Oct 21, 2007)=======
> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>
> OE freezes following the morning's boot "if"
> I click on "Send/Recv". Other functions
> "Newsgroups", folder and message views
> function normally, but as soon as I click on
> "Send/Recv" OE "hour-glasses" and I have
> to cancel with the Task Manager.
>
> There are no error messages nor do I get the
> opportunity to log the condition with MS.
>
> The problem clears up if I re-boot the
> machine.
>
> I've been using OE for at least 10 years or
> more without any difficulties. I don't see
> anything in recent MS updates pertaining to
> OE, so I can't tell if any recent MS updates
> are to blame or not.
>
> Any suggestions?
>
> Thanks,
> Bill
>

Bill · Joined: 21 Oct 2007 Posts: 20

Thanks Bruce. I'll try that as soon as the failing computer
is available for such maneuvers.
Bill

"Bruce Hagen" wrote in message @TK2MSFTNGP06.phx.gbl...
> You may have a damaged identity especially if it is the default Main
> Identity. File | Identity | Add New Identity. Create a new one and test
> it. If all is well, you can import your messages and Address Book from the
> old identity and delete it.
>
> How to Create and Use Identities in Outlook Express
> http://support.microsoft.com/?kbid=209169
>
> General precautions for Outlook Express:
>
> Do not archive mail in default OE folders. They will eventually become
> corrupt. Create your own user defined folders for storing mail and move
> your mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything
> until the compacting is completed.
>
> Turn off e-mail scanning in your anti-virus program. It is a redundant
> layer of protection that eats up CPUs and causes a multitude of problems
> such as time-outs and account setting changes. Your up-to-date A/V program
> will continue to protect you sufficiently. For more, see:
> http://www.oehelp.com/OETips.aspx#3
>
> In Tools | Options | Maintenance: Uncheck Compact messages in background
> and leave it unchecked. {N/A if running XP/SP2}.
>
> And backup often.
>
> Backup & Restore:
> http://www.insideoe.com/backup/
>
> This is a great two click program:
>
> Outlook Express Quick Backup (OEQB)
> http://www.oehelp.com/OEBackup/Default.aspx
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Bill" wrote in message
> @trueband.net...
>> From an old post concerning OE freezes.
>> I now have the same problem on another
>> computer, except that OE continues to
>> remained frozen on subsequent re-boots.
>>
>> I took OE offline and compressed all the
>> folders and re-booted, but still get the same
>> problem.
>> ======(old post Oct 21, 2007)=======
>> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>>
>> OE freezes following the morning's boot "if"
>> I click on "Send/Recv". Other functions
>> "Newsgroups", folder and message views
>> function normally, but as soon as I click on
>> "Send/Recv" OE "hour-glasses" and I have
>> to cancel with the Task Manager.
>>
>> There are no error messages nor do I get the
>> opportunity to log the condition with MS.
>>
>> The problem clears up if I re-boot the
>> machine.
>>
>> I've been using OE for at least 10 years or
>> more without any difficulties. I don't see
>> anything in recent MS updates pertaining to
>> OE, so I can't tell if any recent MS updates
>> are to blame or not.
>>
>> Any suggestions?
>>
>> Thanks,
>> Bill
>>
>

Bill · Joined: 21 Oct 2007 Posts: 20

Okay, I created a new identity and imported both the message
store and WAB. I found where the new store was created, but
in looking in HKEY_CURRENT_USER, it appears that the
WAB file applies to both identities. Do WAB files support
multiple identities within a single file?

We'll have to wait for a day or so to see if OE executes
properly. I'll keep this thread tagged so I'll remember to post
back one way or another.

Bill

"Bruce Hagen" wrote in message @TK2MSFTNGP06.phx.gbl...
> You may have a damaged identity especially if it is the default Main
> Identity. File | Identity | Add New Identity. Create a new one and test
> it. If all is well, you can import your messages and Address Book from the
> old identity and delete it.
>
> How to Create and Use Identities in Outlook Express
> http://support.microsoft.com/?kbid=209169
>
> General precautions for Outlook Express:
>
> Do not archive mail in default OE folders. They will eventually become
> corrupt. Create your own user defined folders for storing mail and move
> your mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything
> until the compacting is completed.
>
> Turn off e-mail scanning in your anti-virus program. It is a redundant
> layer of protection that eats up CPUs and causes a multitude of problems
> such as time-outs and account setting changes. Your up-to-date A/V program
> will continue to protect you sufficiently. For more, see:
> http://www.oehelp.com/OETips.aspx#3
>
> In Tools | Options | Maintenance: Uncheck Compact messages in background
> and leave it unchecked. {N/A if running XP/SP2}.
>
> And backup often.
>
> Backup & Restore:
> http://www.insideoe.com/backup/
>
> This is a great two click program:
>
> Outlook Express Quick Backup (OEQB)
> http://www.oehelp.com/OEBackup/Default.aspx
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Bill" wrote in message
> @trueband.net...
>> From an old post concerning OE freezes.
>> I now have the same problem on another
>> computer, except that OE continues to
>> remained frozen on subsequent re-boots.
>>
>> I took OE offline and compressed all the
>> folders and re-booted, but still get the same
>> problem.
>> ======(old post Oct 21, 2007)=======
>> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>>
>> OE freezes following the morning's boot "if"
>> I click on "Send/Recv". Other functions
>> "Newsgroups", folder and message views
>> function normally, but as soon as I click on
>> "Send/Recv" OE "hour-glasses" and I have
>> to cancel with the Task Manager.
>>
>> There are no error messages nor do I get the
>> opportunity to log the condition with MS.
>>
>> The problem clears up if I re-boot the
>> machine.
>>
>> I've been using OE for at least 10 years or
>> more without any difficulties. I don't see
>> anything in recent MS updates pertaining to
>> OE, so I can't tell if any recent MS updates
>> are to blame or not.
>>
>> Any suggestions?
>>
>> Thanks,
>> Bill
>>
>

Bruce Hagen · Joined: 12 Aug 2007 Posts: 287

One WAB can do more than one identity. This is how I bring it to a new ID,
but what you did is probably fine.

Open the Address Book in the old identity and File | Export | Address Book
(wab) to any place on your HDD that is easy for you. My Documents is fine.
Then, open the Address Book in the new identity and File | Import | Address
Book (wab) and point to where you saved it.

Note that just like your messages, it is a good idea to back up your address
book. Exporting & importing that way just left a copy in My Documents.

Hope the big problem is solved.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Bill" wrote in message @trueband.net...
> Okay, I created a new identity and imported both the message
> store and WAB. I found where the new store was created, but
> in looking in HKEY_CURRENT_USER, it appears that the
> WAB file applies to both identities. Do WAB files support
> multiple identities within a single file?
>
> We'll have to wait for a day or so to see if OE executes
> properly. I'll keep this thread tagged so I'll remember to post
> back one way or another.
>
> Bill
>
>
>
> "Bruce Hagen" wrote in message
> @TK2MSFTNGP06.phx.gbl...
>> You may have a damaged identity especially if it is the default Main
>> Identity. File | Identity | Add New Identity. Create a new one and test
>> it. If all is well, you can import your messages and Address Book from
>> the old identity and delete it.
>>
>> How to Create and Use Identities in Outlook Express
>> http://support.microsoft.com/?kbid=209169
>>
>> General precautions for Outlook Express:
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupt. Create your own user defined folders for storing mail and move
>> your mail to them. Empty Deleted Items folder regularly. Keep user
>> created folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> until the compacting is completed.
>>
>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> layer of protection that eats up CPUs and causes a multitude of problems
>> such as time-outs and account setting changes. Your up-to-date A/V
>> program will continue to protect you sufficiently. For more, see:
>> http://www.oehelp.com/OETips.aspx#3
>>
>> In Tools | Options | Maintenance: Uncheck Compact messages in background
>> and leave it unchecked. {N/A if running XP/SP2}.
>>
>> And backup often.
>>
>> Backup & Restore:
>> http://www.insideoe.com/backup/
>>
>> This is a great two click program:
>>
>> Outlook Express Quick Backup (OEQB)
>> http://www.oehelp.com/OEBackup/Default.aspx
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Bill" wrote in message
>> @trueband.net...
>>> From an old post concerning OE freezes.
>>> I now have the same problem on another
>>> computer, except that OE continues to
>>> remained frozen on subsequent re-boots.
>>>
>>> I took OE offline and compressed all the
>>> folders and re-booted, but still get the same
>>> problem.
>>> ======(old post Oct 21, 2007)=======
>>> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>>>
>>> OE freezes following the morning's boot "if"
>>> I click on "Send/Recv". Other functions
>>> "Newsgroups", folder and message views
>>> function normally, but as soon as I click on
>>> "Send/Recv" OE "hour-glasses" and I have
>>> to cancel with the Task Manager.
>>>
>>> There are no error messages nor do I get the
>>> opportunity to log the condition with MS.
>>>
>>> The problem clears up if I re-boot the
>>> machine.
>>>
>>> I've been using OE for at least 10 years or
>>> more without any difficulties. I don't see
>>> anything in recent MS updates pertaining to
>>> OE, so I can't tell if any recent MS updates
>>> are to blame or not.
>>>
>>> Any suggestions?
>>>
>>> Thanks,
>>> Bill
>>>
>>
>
>

Bill · Joined: 21 Oct 2007 Posts: 20

Thanks Bruce, to know that there are multiple identities within a single
WAB
is useful knowledge in these instances. However, it brings up the question
of
how to delete all parts of the old ''Main Identity'' without damaging the
WAB?

Does OE purge the appropriate portions of the WAB when the message
store and contacts are to be deleted? Intuitively, I would say yes, in that
OE
was capable of creating the separate contacts when I imported the address
book to begin with. However, I'd rather ask for confirmation on that point
before "I shoot a hole in my foot".

Bill

"Bruce Hagen" wrote in message @TK2MSFTNGP05.phx.gbl...
> One WAB can do more than one identity. This is how I bring it to a new ID,
> but what you did is probably fine.
>
> Open the Address Book in the old identity and File | Export | Address Book
> (wab) to any place on your HDD that is easy for you. My Documents is fine.
> Then, open the Address Book in the new identity and File | Import |
> Address Book (wab) and point to where you saved it.
>
> Note that just like your messages, it is a good idea to back up your
> address book. Exporting & importing that way just left a copy in My
> Documents.
>
> Hope the big problem is solved.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Bill" wrote in message
> @trueband.net...
>> Okay, I created a new identity and imported both the message
>> store and WAB. I found where the new store was created, but
>> in looking in HKEY_CURRENT_USER, it appears that the
>> WAB file applies to both identities. Do WAB files support
>> multiple identities within a single file?
>>
>> We'll have to wait for a day or so to see if OE executes
>> properly. I'll keep this thread tagged so I'll remember to post
>> back one way or another.
>>
>> Bill
>>
>>
>>
>> "Bruce Hagen" wrote in message
>> @TK2MSFTNGP06.phx.gbl...
>>> You may have a damaged identity especially if it is the default Main
>>> Identity. File | Identity | Add New Identity. Create a new one and test
>>> it. If all is well, you can import your messages and Address Book from
>>> the old identity and delete it.
>>>
>>> How to Create and Use Identities in Outlook Express
>>> http://support.microsoft.com/?kbid=209169
>>>
>>> General precautions for Outlook Express:
>>>
>>> Do not archive mail in default OE folders. They will eventually become
>>> corrupt. Create your own user defined folders for storing mail and move
>>> your mail to them. Empty Deleted Items folder regularly. Keep user
>>> created folders under 100MB, and Default folders as empty as is
>>> feasible.
>>>
>>> After you are done, follow up by compacting your folders manually while
>>> working *offline* and do it often.
>>>
>>> Click on Outlook Express at the top of the folder tree so no folders are
>>> open. Then: File | Work Offline (or double click Working Online in the
>>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>>> until the compacting is completed.
>>>
>>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>>> layer of protection that eats up CPUs and causes a multitude of problems
>>> such as time-outs and account setting changes. Your up-to-date A/V
>>> program will continue to protect you sufficiently. For more, see:
>>> http://www.oehelp.com/OETips.aspx#3
>>>
>>> In Tools | Options | Maintenance: Uncheck Compact messages in background
>>> and leave it unchecked. {N/A if running XP/SP2}.
>>>
>>> And backup often.
>>>
>>> Backup & Restore:
>>> http://www.insideoe.com/backup/
>>>
>>> This is a great two click program:
>>>
>>> Outlook Express Quick Backup (OEQB)
>>> http://www.oehelp.com/OEBackup/Default.aspx
>>> --
>>> Bruce Hagen
>>> MS-MVP Outlook Express
>>> Imperial Beach, CA
>>>
>>> --
>>> Bruce Hagen
>>> MS-MVP Outlook Express
>>> Imperial Beach, CA
>>>
>>>
>>> "Bill" wrote in message
>>> @trueband.net...
>>>> From an old post concerning OE freezes.
>>>> I now have the same problem on another
>>>> computer, except that OE continues to
>>>> remained frozen on subsequent re-boots.
>>>>
>>>> I took OE offline and compressed all the
>>>> folders and re-booted, but still get the same
>>>> problem.
>>>> ======(old post Oct 21, 2007)=======
>>>> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>>>>
>>>> OE freezes following the morning's boot "if"
>>>> I click on "Send/Recv". Other functions
>>>> "Newsgroups", folder and message views
>>>> function normally, but as soon as I click on
>>>> "Send/Recv" OE "hour-glasses" and I have
>>>> to cancel with the Task Manager.
>>>>
>>>> There are no error messages nor do I get the
>>>> opportunity to log the condition with MS.
>>>>
>>>> The problem clears up if I re-boot the
>>>> machine.
>>>>
>>>> I've been using OE for at least 10 years or
>>>> more without any difficulties. I don't see
>>>> anything in recent MS updates pertaining to
>>>> OE, so I can't tell if any recent MS updates
>>>> are to blame or not.
>>>>
>>>> Any suggestions?
>>>>
>>>> Thanks,
>>>> Bill
>>>>
>>>
>>
>>
>

Bruce Hagen · Joined: 12 Aug 2007 Posts: 287

There aren't multiple identities within a single WAB, they are using the
same WAB. The only thing you have to worry about is removing the identity in
Manage Identities. If you want to get exotic, do an Advanced search and
include Hidden Files and Folders and search for:

*.wab

You can delete all except the one you are currently using, but none of the
WABs are going to carry any corruption from your old identity. The
corruption, if that is what it has turned out to be is in one or more dbx
files in the IDs message store. Creating a new ID created new dbx files and
that is really all that needs to be done.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Bill" wrote in message @trueband.net...
> Thanks Bruce, to know that there are multiple identities within a single
> WAB
> is useful knowledge in these instances. However, it brings up the question
> of
> how to delete all parts of the old ''Main Identity'' without damaging the
> WAB?
>
> Does OE purge the appropriate portions of the WAB when the message
> store and contacts are to be deleted? Intuitively, I would say yes, in
> that OE
> was capable of creating the separate contacts when I imported the address
> book to begin with. However, I'd rather ask for confirmation on that point
> before "I shoot a hole in my foot".
>
> Bill
>
>
> "Bruce Hagen" wrote in message
> @TK2MSFTNGP05.phx.gbl...
>> One WAB can do more than one identity. This is how I bring it to a new
>> ID, but what you did is probably fine.
>>
>> Open the Address Book in the old identity and File | Export | Address
>> Book (wab) to any place on your HDD that is easy for you. My Documents is
>> fine. Then, open the Address Book in the new identity and File | Import |
>> Address Book (wab) and point to where you saved it.
>>
>> Note that just like your messages, it is a good idea to back up your
>> address book. Exporting & importing that way just left a copy in My
>> Documents.
>>
>> Hope the big problem is solved.
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Bill" wrote in message
>> @trueband.net...
>>> Okay, I created a new identity and imported both the message
>>> store and WAB. I found where the new store was created, but
>>> in looking in HKEY_CURRENT_USER, it appears that the
>>> WAB file applies to both identities. Do WAB files support
>>> multiple identities within a single file?
>>>
>>> We'll have to wait for a day or so to see if OE executes
>>> properly. I'll keep this thread tagged so I'll remember to post
>>> back one way or another.
>>>
>>> Bill
>>>
>>>
>>>
>>> "Bruce Hagen" wrote in message
>>> @TK2MSFTNGP06.phx.gbl...
>>>> You may have a damaged identity especially if it is the default Main
>>>> Identity. File | Identity | Add New Identity. Create a new one and test
>>>> it. If all is well, you can import your messages and Address Book from
>>>> the old identity and delete it.
>>>>
>>>> How to Create and Use Identities in Outlook Express
>>>> http://support.microsoft.com/?kbid=209169
>>>>
>>>> General precautions for Outlook Express:
>>>>
>>>> Do not archive mail in default OE folders. They will eventually become
>>>> corrupt. Create your own user defined folders for storing mail and move
>>>> your mail to them. Empty Deleted Items folder regularly. Keep user
>>>> created folders under 100MB, and Default folders as empty as is
>>>> feasible.
>>>>
>>>> After you are done, follow up by compacting your folders manually while
>>>> working *offline* and do it often.
>>>>
>>>> Click on Outlook Express at the top of the folder tree so no folders
>>>> are open. Then: File | Work Offline (or double click Working Online in
>>>> the Status Bar). File | Folder | Compact all folders. Don't touch
>>>> anything until the compacting is completed.
>>>>
>>>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>>>> layer of protection that eats up CPUs and causes a multitude of
>>>> problems such as time-outs and account setting changes. Your up-to-date
>>>> A/V program will continue to protect you sufficiently. For more, see:
>>>> http://www.oehelp.com/OETips.aspx#3
>>>>
>>>> In Tools | Options | Maintenance: Uncheck Compact messages in
>>>> background and leave it unchecked. {N/A if running XP/SP2}.
>>>>
>>>> And backup often.
>>>>
>>>> Backup & Restore:
>>>> http://www.insideoe.com/backup/
>>>>
>>>> This is a great two click program:
>>>>
>>>> Outlook Express Quick Backup (OEQB)
>>>> http://www.oehelp.com/OEBackup/Default.aspx
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP Outlook Express
>>>> Imperial Beach, CA
>>>>
>>>> --
>>>> Bruce Hagen
>>>> MS-MVP Outlook Express
>>>> Imperial Beach, CA
>>>>
>>>>
>>>> "Bill" wrote in message
>>>> @trueband.net...
>>>>> From an old post concerning OE freezes.
>>>>> I now have the same problem on another
>>>>> computer, except that OE continues to
>>>>> remained frozen on subsequent re-boots.
>>>>>
>>>>> I took OE offline and compressed all the
>>>>> folders and re-booted, but still get the same
>>>>> problem.
>>>>> ======(old post Oct 21, 2007)=======
>>>>> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>>>>>
>>>>> OE freezes following the morning's boot "if"
>>>>> I click on "Send/Recv". Other functions
>>>>> "Newsgroups", folder and message views
>>>>> function normally, but as soon as I click on
>>>>> "Send/Recv" OE "hour-glasses" and I have
>>>>> to cancel with the Task Manager.
>>>>>
>>>>> There are no error messages nor do I get the
>>>>> opportunity to log the condition with MS.
>>>>>
>>>>> The problem clears up if I re-boot the
>>>>> machine.
>>>>>
>>>>> I've been using OE for at least 10 years or
>>>>> more without any difficulties. I don't see
>>>>> anything in recent MS updates pertaining to
>>>>> OE, so I can't tell if any recent MS updates
>>>>> are to blame or not.
>>>>>
>>>>> Any suggestions?
>>>>>
>>>>> Thanks,
>>>>> Bill
>>>>>
>>>>
>>>
>>>
>>
>
>

Bill · Joined: 21 Oct 2007 Posts: 20

That makes much more sense than multiple identities
within a single WAB.

If it turns out that I had a corrupted store with the
Main Identity, I'll be sure to only delete that store
and not mess with the WAB.

I'll post back in a day or so if all goes well with the
new ID.

Bill

"Bruce Hagen" wrote in message @TK2MSFTNGP05.phx.gbl...
> There aren't multiple identities within a single WAB, they are using the
> same WAB. The only thing you have to worry about is removing the identity
> in Manage Identities. If you want to get exotic, do an Advanced search and
> include Hidden Files and Folders and search for:
>
> *.wab
>
> You can delete all except the one you are currently using, but none of the
> WABs are going to carry any corruption from your old identity. The
> corruption, if that is what it has turned out to be is in one or more dbx
> files in the IDs message store. Creating a new ID created new dbx files
> and that is really all that needs to be done.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Bill" wrote in message
> @trueband.net...
>> Thanks Bruce, to know that there are multiple identities within a single
>> WAB
>> is useful knowledge in these instances. However, it brings up the
>> question of
>> how to delete all parts of the old ''Main Identity'' without damaging the
>> WAB?
>>
>> Does OE purge the appropriate portions of the WAB when the message
>> store and contacts are to be deleted? Intuitively, I would say yes, in
>> that OE
>> was capable of creating the separate contacts when I imported the address
>> book to begin with. However, I'd rather ask for confirmation on that
>> point
>> before "I shoot a hole in my foot".
>>
>> Bill
>>
>>
>> "Bruce Hagen" wrote in message
>> @TK2MSFTNGP05.phx.gbl...
>>> One WAB can do more than one identity. This is how I bring it to a new
>>> ID, but what you did is probably fine.
>>>
>>> Open the Address Book in the old identity and File | Export | Address
>>> Book (wab) to any place on your HDD that is easy for you. My Documents
>>> is fine. Then, open the Address Book in the new identity and File |
>>> Import | Address Book (wab) and point to where you saved it.
>>>
>>> Note that just like your messages, it is a good idea to back up your
>>> address book. Exporting & importing that way just left a copy in My
>>> Documents.
>>>
>>> Hope the big problem is solved.
>>> --
>>> Bruce Hagen
>>> MS-MVP Outlook Express
>>> Imperial Beach, CA
>>>
>>>
>>> "Bill" wrote in message
>>> @trueband.net...
>>>> Okay, I created a new identity and imported both the message
>>>> store and WAB. I found where the new store was created, but
>>>> in looking in HKEY_CURRENT_USER, it appears that the
>>>> WAB file applies to both identities. Do WAB files support
>>>> multiple identities within a single file?
>>>>
>>>> We'll have to wait for a day or so to see if OE executes
>>>> properly. I'll keep this thread tagged so I'll remember to post
>>>> back one way or another.
>>>>
>>>> Bill
>>>>
>>>>
>>>>
>>>> "Bruce Hagen" wrote in message
>>>> @TK2MSFTNGP06.phx.gbl...
>>>>> You may have a damaged identity especially if it is the default Main
>>>>> Identity. File | Identity | Add New Identity. Create a new one and
>>>>> test it. If all is well, you can import your messages and Address Book
>>>>> from the old identity and delete it.
>>>>>
>>>>> How to Create and Use Identities in Outlook Express
>>>>> http://support.microsoft.com/?kbid=209169
>>>>>
>>>>> General precautions for Outlook Express:
>>>>>
>>>>> Do not archive mail in default OE folders. They will eventually become
>>>>> corrupt. Create your own user defined folders for storing mail and
>>>>> move your mail to them. Empty Deleted Items folder regularly. Keep
>>>>> user created folders under 100MB, and Default folders as empty as is
>>>>> feasible.
>>>>>
>>>>> After you are done, follow up by compacting your folders manually
>>>>> while working *offline* and do it often.
>>>>>
>>>>> Click on Outlook Express at the top of the folder tree so no folders
>>>>> are open. Then: File | Work Offline (or double click Working Online in
>>>>> the Status Bar). File | Folder | Compact all folders. Don't touch
>>>>> anything until the compacting is completed.
>>>>>
>>>>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>>>>> layer of protection that eats up CPUs and causes a multitude of
>>>>> problems such as time-outs and account setting changes. Your
>>>>> up-to-date A/V program will continue to protect you sufficiently. For
>>>>> more, see:
>>>>> http://www.oehelp.com/OETips.aspx#3
>>>>>
>>>>> In Tools | Options | Maintenance: Uncheck Compact messages in
>>>>> background and leave it unchecked. {N/A if running XP/SP2}.
>>>>>
>>>>> And backup often.
>>>>>
>>>>> Backup & Restore:
>>>>> http://www.insideoe.com/backup/
>>>>>
>>>>> This is a great two click program:
>>>>>
>>>>> Outlook Express Quick Backup (OEQB)
>>>>> http://www.oehelp.com/OEBackup/Default.aspx
>>>>> --
>>>>> Bruce Hagen
>>>>> MS-MVP Outlook Express
>>>>> Imperial Beach, CA
>>>>>
>>>>> --
>>>>> Bruce Hagen
>>>>> MS-MVP Outlook Express
>>>>> Imperial Beach, CA
>>>>>
>>>>>
>>>>> "Bill" wrote in message
>>>>> @trueband.net...
>>>>>> From an old post concerning OE freezes.
>>>>>> I now have the same problem on another
>>>>>> computer, except that OE continues to
>>>>>> remained frozen on subsequent re-boots.
>>>>>>
>>>>>> I took OE offline and compressed all the
>>>>>> folders and re-booted, but still get the same
>>>>>> problem.
>>>>>> ======(old post Oct 21, 2007)=======
>>>>>> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>>>>>>
>>>>>> OE freezes following the morning's boot "if"
>>>>>> I click on "Send/Recv". Other functions
>>>>>> "Newsgroups", folder and message views
>>>>>> function normally, but as soon as I click on
>>>>>> "Send/Recv" OE "hour-glasses" and I have
>>>>>> to cancel with the Task Manager.
>>>>>>
>>>>>> There are no error messages nor do I get the
>>>>>> opportunity to log the condition with MS.
>>>>>>
>>>>>> The problem clears up if I re-boot the
>>>>>> machine.
>>>>>>
>>>>>> I've been using OE for at least 10 years or
>>>>>> more without any difficulties. I don't see
>>>>>> anything in recent MS updates pertaining to
>>>>>> OE, so I can't tell if any recent MS updates
>>>>>> are to blame or not.
>>>>>>
>>>>>> Any suggestions?
>>>>>>
>>>>>> Thanks,
>>>>>> Bill
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>

Ron Sommer · Joined: 12 Aug 2007 Posts: 77

If you create a new Identity, Test, then a new folder will be created in the
Address Book called Test's Contacts.
Each Identity has it's own Contact's folder in the wab file.
Deleting an Identity does not delete the Identity's contacts folder in the
wab file.
Start, Run, wab /a
View, check Folders and Groups.
You can copy or move contacts between folders.
Any contacts in Shared Contacts will be available to all Identities.
--
Ronald Sommer

"Bruce Hagen" wrote in message @TK2MSFTNGP05.phx.gbl...
> There aren't multiple identities within a single WAB, they are using the
> same WAB. The only thing you have to worry about is removing the identity
> in Manage Identities. If you want to get exotic, do an Advanced search and
> include Hidden Files and Folders and search for:
>
> *.wab
>
> You can delete all except the one you are currently using, but none of the
> WABs are going to carry any corruption from your old identity. The
> corruption, if that is what it has turned out to be is in one or more dbx
> files in the IDs message store. Creating a new ID created new dbx files
> and that is really all that needs to be done.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Bill" wrote in message
> @trueband.net...
>> Thanks Bruce, to know that there are multiple identities within a single
>> WAB
>> is useful knowledge in these instances. However, it brings up the
>> question of
>> how to delete all parts of the old ''Main Identity'' without damaging the
>> WAB?
>>
>> Does OE purge the appropriate portions of the WAB when the message
>> store and contacts are to be deleted? Intuitively, I would say yes, in
>> that OE
>> was capable of creating the separate contacts when I imported the address
>> book to begin with. However, I'd rather ask for confirmation on that
>> point
>> before "I shoot a hole in my foot".
>>
>> Bill
>>
>>
>> "Bruce Hagen" wrote in message
>> @TK2MSFTNGP05.phx.gbl...
>>> One WAB can do more than one identity. This is how I bring it to a new
>>> ID, but what you did is probably fine.
>>>
>>> Open the Address Book in the old identity and File | Export | Address
>>> Book (wab) to any place on your HDD that is easy for you. My Documents
>>> is fine. Then, open the Address Book in the new identity and File |
>>> Import | Address Book (wab) and point to where you saved it.
>>>
>>> Note that just like your messages, it is a good idea to back up your
>>> address book. Exporting & importing that way just left a copy in My
>>> Documents.
>>>
>>> Hope the big problem is solved.
>>> --
>>> Bruce Hagen
>>> MS-MVP Outlook Express
>>> Imperial Beach, CA
>>>
>>>
>>> "Bill" wrote in message
>>> @trueband.net...
>>>> Okay, I created a new identity and imported both the message
>>>> store and WAB. I found where the new store was created, but
>>>> in looking in HKEY_CURRENT_USER, it appears that the
>>>> WAB file applies to both identities. Do WAB files support
>>>> multiple identities within a single file?
>>>>
>>>> We'll have to wait for a day or so to see if OE executes
>>>> properly. I'll keep this thread tagged so I'll remember to post
>>>> back one way or another.
>>>>
>>>> Bill
>>>>
>>>>
>>>>
>>>> "Bruce Hagen" wrote in message
>>>> @TK2MSFTNGP06.phx.gbl...
>>>>> You may have a damaged identity especially if it is the default Main
>>>>> Identity. File | Identity | Add New Identity. Create a new one and
>>>>> test it. If all is well, you can import your messages and Address Book
>>>>> from the old identity and delete it.
>>>>>
>>>>> How to Create and Use Identities in Outlook Express
>>>>> http://support.microsoft.com/?kbid=209169
>>>>>
>>>>> General precautions for Outlook Express:
>>>>>
>>>>> Do not archive mail in default OE folders. They will eventually become
>>>>> corrupt. Create your own user defined folders for storing mail and
>>>>> move your mail to them. Empty Deleted Items folder regularly. Keep
>>>>> user created folders under 100MB, and Default folders as empty as is
>>>>> feasible.
>>>>>
>>>>> After you are done, follow up by compacting your folders manually
>>>>> while working *offline* and do it often.
>>>>>
>>>>> Click on Outlook Express at the top of the folder tree so no folders
>>>>> are open. Then: File | Work Offline (or double click Working Online in
>>>>> the Status Bar). File | Folder | Compact all folders. Don't touch
>>>>> anything until the compacting is completed.
>>>>>
>>>>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>>>>> layer of protection that eats up CPUs and causes a multitude of
>>>>> problems such as time-outs and account setting changes. Your
>>>>> up-to-date A/V program will continue to protect you sufficiently. For
>>>>> more, see:
>>>>> http://www.oehelp.com/OETips.aspx#3
>>>>>
>>>>> In Tools | Options | Maintenance: Uncheck Compact messages in
>>>>> background and leave it unchecked. {N/A if running XP/SP2}.
>>>>>
>>>>> And backup often.
>>>>>
>>>>> Backup & Restore:
>>>>> http://www.insideoe.com/backup/
>>>>>
>>>>> This is a great two click program:
>>>>>
>>>>> Outlook Express Quick Backup (OEQB)
>>>>> http://www.oehelp.com/OEBackup/Default.aspx
>>>>> --
>>>>> Bruce Hagen
>>>>> MS-MVP Outlook Express
>>>>> Imperial Beach, CA
>>>>>
>>>>> --
>>>>> Bruce Hagen
>>>>> MS-MVP Outlook Express
>>>>> Imperial Beach, CA
>>>>>
>>>>>
>>>>> "Bill" wrote in message
>>>>> @trueband.net...
>>>>>> From an old post concerning OE freezes.
>>>>>> I now have the same problem on another
>>>>>> computer, except that OE continues to
>>>>>> remained frozen on subsequent re-boots.
>>>>>>
>>>>>> I took OE offline and compressed all the
>>>>>> folders and re-booted, but still get the same
>>>>>> problem.
>>>>>> ======(old post Oct 21, 2007)=======
>>>>>> ID = rrSdnbxkxev6S4banZ2dnUVZ_hCdnZ2d@trueband.net
>>>>>>
>>>>>> OE freezes following the morning's boot "if"
>>>>>> I click on "Send/Recv". Other functions
>>>>>> "Newsgroups", folder and message views
>>>>>> function normally, but as soon as I click on
>>>>>> "Send/Recv" OE "hour-glasses" and I have
>>>>>> to cancel with the Task Manager.
>>>>>>
>>>>>> There are no error messages nor do I get the
>>>>>> opportunity to log the condition with MS.
>>>>>>
>>>>>> The problem clears up if I re-boot the
>>>>>> machine.
>>>>>>
>>>>>> I've been using OE for at least 10 years or
>>>>>> more without any difficulties. I don't see
>>>>>> anything in recent MS updates pertaining to
>>>>>> OE, so I can't tell if any recent MS updates
>>>>>> are to blame or not.
>>>>>>
>>>>>> Any suggestions?
>>>>>>
>>>>>> Thanks,
>>>>>> Bill
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>

BCM for Pocket PC Freezes I have installed BCM 2007 and I have an AT&T 8925 with Windows Mobile 6 Pro. I also installed BCM for Pocket PC to synchronize my business contacts between my PC and phone. I have about 1,200 contacts in my BCM folder. The works fine, but

Outlook 2003 freezes on startup I have just installed Outlook 2003 on XP and when I start the application it immediately freezes completely. Anybody able to help?

Computer freezes when deleting e-mails Having installed a new computer and transferred all my e-mails from the old one, I decided that it was time to do some long-overdue housekeeping, as a result of which the contents of the inbox was reduced from around 1700 documents to under 1000. During

message freezes during spell check Occasionally an email will freeze during spell check, entire message turns light grey. Spell check never completes, have to restart windows mail and message is lost. Has anyone else had this problem?

Outlook Freezes with attached files Outlook 2001 on an iMac running 9.2.2 (Classic) under Mac OS 10.1.5. This user has problems forwarding an email with an attachment or creating a new email and attaching a file. These files vary in size and type. The Classic environment locks/freezes and a