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Inbox folder won't open & all back email gone

 
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Larry



Joined: 12 Aug 2007
Posts: 16

PostPosted: Tue Nov 13, 2007 1:01 am    Post subject: Inbox folder won't open & all back email gone Reply with quote

O/S: Windows 98 4.10.1998
Internet Explorer 5 6.0.2800.1106.

I cannot open my Outlook Express unless I turn my computer completely off
and then turn it back on. It says it cannot open this folder. Everything else
like sent mail, deleted mail etc will open when clicked on but not the
infolder.
Also, all my back email has dissappeared. It's not in the delete folder.
It's just gone. I didn't delete it either. Is there anyway I can get it back?

Any help appreciated.

Archived from group: microsoft>public>windows>inetexplorer>ie55>outlookexpress
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Frank Saunders, MS-MVP IE



Joined: 13 Oct 2007
Posts: 4

PostPosted: Tue Nov 13, 2007 11:31 am    Post subject: Re: Inbox folder won't open & all back email gone Reply with quote

"Larry" wrote in message @microsoft.com...
> O/S: Windows 98 4.10.1998
> Internet Explorer 5 6.0.2800.1106.
>
> I cannot open my Outlook Express unless I turn my computer completely off
> and then turn it back on. It says it cannot open this folder. Everything
> else
> like sent mail, deleted mail etc will open when clicked on but not the
> infolder.
> Also, all my back email has dissappeared. It's not in the delete folder.
> It's just gone. I didn't delete it either. Is there anyway I can get it
> back?

The version number you give for IE is IE 6, not IE5.

In OE go to Tools | Options | Maintenance | Store Folder and write down
where OE is storing its data.
Open Windows Explorer. Click Tools | Folder Options | View and make sure
"Show all messages" is selected. Go to the Store Folder you wrote down
above. What folders do you see with Inbox in their names and what are their
sizes?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

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