Outlook 2007 with BCM

Richard · Joined: 06 Feb 2008 Posts: 2

I have Installed and Uninstalled BCM using Disk 2 several times, to the
point of frustration. The Installation appears to be successful and shows up
in the Add/Remove List in control panel. However when I open outlook the BCM
App will not
load does not load or show up in the toolbar. I have exhausted all the Help
menus looking for a solution and now turn to this discussion group for help,
or to see if anyone else has had this problem. the BCM add-in remains
unchecked even though I put a check mark in the box. I would Love to find a
fix. thanks

Archived from group: microsoft>public>outlook>bcm

Luther · Joined: 13 Aug 2007 Posts: 43

On Feb 18, 6:04 pm, Richard wrote:
> I have Installed and Uninstalled BCM using Disk 2 several times, to the
> point of frustration. The Installation appears to be successful and shows up
> in the Add/Remove List in control panel. However when I open outlook the BCM
> App will not
> load does not load or show up in the toolbar. I have exhausted all the Help
> menus looking for a solution and now turn to this discussion group for help,
> or to see if anyone else has had this problem. the BCM add-in remains
> unchecked even though I put a check mark in the box. I would Love to find a
> fix. thanks

Sounds like Outlook may have disabled it.

In the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins
\Microsoft.BusinessSolutions.eCRM.OutlookAddin.Connect.1
The value of LoadBehavior should be 3 for Outlook to load it.

Richard · Joined: 06 Feb 2008 Posts: 2

Luther, thanks for the input, unfortunately it didn't solve the problem. I
have a working version of BCM that I installed on my other Laptop and the
Registry entries
are Identical on each machine.The application Just will not load on the
problem machine. One error I am getting is:" BCM failed to Initialize the
common Language runtime,the system cannot find the file specified" hope this
helps.

"Luther" wrote:

> On Feb 18, 6:04 pm, Richard wrote:
> > I have Installed and Uninstalled BCM using Disk 2 several times, to the
> > point of frustration. The Installation appears to be successful and shows up
> > in the Add/Remove List in control panel. However when I open outlook the BCM
> > App will not
> > load does not load or show up in the toolbar. I have exhausted all the Help
> > menus looking for a solution and now turn to this discussion group for help,
> > or to see if anyone else has had this problem. the BCM add-in remains
> > unchecked even though I put a check mark in the box. I would Love to find a
> > fix. thanks
>
> Sounds like Outlook may have disabled it.
>
> In the Windows Registry check:
> HKLM\Software\Microsoft\Office\Outlook\Addins
> \Microsoft.BusinessSolutionsÂ.eCRM.OutlookAddin.Connect.1
> The value of LoadBehavior should be 3 for Outlook to load it.
>

Luther · Joined: 13 Aug 2007 Posts: 43

On Feb 20, 3:49 am, Richard wrote:
> Luther, thanks for the input, unfortunately it didn't solve the problem.. I
> have a working version of BCM that I installed on my other Laptop and the
> Registry entries
> are Identical on each machine.The application Just will not load on the
> problem machine. One error I am getting is:" BCM failed to Initialize the
> common Language runtime,the system cannot find the file specified" hope this
> helps.
>
>
>
> "Luther" wrote:
> > On Feb 18, 6:04 pm, Richard wrote:
> > > I have Installed and Uninstalled BCM using Disk 2 several times, to the
> > > point of frustration. The Installation appears to be successful and shows up
> > > in the Add/Remove List in control panel. However when I open outlook the BCM
> > > App will not
> > > load does not load or show up in the toolbar. I have exhausted all the Help
> > > menus looking for a solution and now turn to this discussion group for help,
> > > or to see if anyone else has had this problem. the BCM add-in remains
> > > unchecked even though I put a check mark in the box. I would Love to find a
> > > fix. thanks
>
> > Sounds like Outlook may have disabled it.
>
> > In the Windows Registry check:
> > HKLM\Software\Microsoft\Office\Outlook\Addins
> > \Microsoft.BusinessSolutions.eCRM.OutlookAddin.Connect.1
> > The value of LoadBehavior should be 3 for Outlook to load it.- Hide quoted text -
>
> - Show quoted text -

Typically that error indicates that there's something wrong with the
installation of .NET 2.0; e.g. a file missing.

I think this only happens on Xp, so if that's your OS try:
uninstall .NET from add/remove programs, download .NET 2.0 from
Microsoft (it may also show up in Windows Update), install it and try
BCM again.

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