Outlook Express & Outlook 2003 Problems

Gary G · Joined: 12 Aug 2007 Posts: 1

All of a sudden, when I receive my e-mail in Outlook Express, the messge body
is blank...only header info appears. When I try to create a new message, I
can enter the To: From: & Subject Info but when I try to tab to the message
body, I can't.

In Outlook 2003, I get the message bodies and can create new messages but
they only go to the Outbox and stay there. I tried hitting Send & Receive
and it seems to get stuck and then fails.

Any help would be greatly appreciated.

Archived from group: microsoft>public>windows>inetexplorer>ie55>outlookexpress

Michael Santovec · Joined: 12 Aug 2007 Posts: 182

regarding the Outlook Express problem, see:
If you haven't already done it, shutdown and restart Windows. This
sometimes fixes the problem.
- If you still have a problem then try Start, Run and enter:
regsvr32 inetcomm.dll
- If that doesn't help, then see if the fix in this article applies:
OLEXP: Message Appears Blank and Has an ATT000XX.txt or ATT000XX.htm
Attachment
http://support.microsoft.com/?kbid=312351
- If that doesn't help, then in Internet Explorer, select View,
Encoding and uncheck Auto-Select and choose instead "Western European
(ISO)". Then try reading your messages.

Use the following newsgroups for questions or problems with
Outlook97/98/2000+
news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.calendaring
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.program_addIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

You can also get to the Outlook97/98/2000+ newsgroups via this web site:
http://support.microsoft.com/newsgroups/default.aspx
There select Desktop Applications then Outlook

For help with Outlook97/98/2000+ see:
Slipstick Systems Outlook and Exchange Solutions Center
http://www.slipstick.com/index.htm

Be sure to include any error message that you receive.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"Gary G" wrote in message @microsoft.com...
> All of a sudden, when I receive my e-mail in Outlook Express, the
> messge body
> is blank...only header info appears. When I try to create a new
> message, I
> can enter the To: From: & Subject Info but when I try to tab to the
> message
> body, I can't.
>
> In Outlook 2003, I get the message bodies and can create new messages
> but
> they only go to the Outbox and stay there. I tried hitting Send &
> Receive
> and it seems to get stuck and then fails.
>
> Any help would be greatly appreciated.

Gary G · Joined: 12 Aug 2007 Posts: 1

Thanks! You are a genius. the "regsvr32 inetcomm.dll" fixed it. What
caused the problem to begin with?

GaryG

"Michael Santovec" wrote:

> regarding the Outlook Express problem, see:
> If you haven't already done it, shutdown and restart Windows. This
> sometimes fixes the problem.
> - If you still have a problem then try Start, Run and enter:
> regsvr32 inetcomm.dll
> - If that doesn't help, then see if the fix in this article applies:
> OLEXP: Message Appears Blank and Has an ATT000XX.txt or ATT000XX.htm
> Attachment
> http://support.microsoft.com/?kbid=312351
> - If that doesn't help, then in Internet Explorer, select View,
> Encoding and uncheck Auto-Select and choose instead "Western European
> (ISO)". Then try reading your messages.
>
> Use the following newsgroups for questions or problems with
> Outlook97/98/2000+
> news://msnews.microsoft.com/microsoft.public.outlook
> news://msnews.microsoft.com/microsoft.public.outlook.calendaring
> news://msnews.microsoft.com/microsoft.public.outlook.contacts
> news://msnews.microsoft.com/microsoft.public.outlook.fax
> news://msnews.microsoft.com/microsoft.public.outlook.general
> news://msnews.microsoft.com/microsoft.public.outlook.installation
> news://msnews.microsoft.com/microsoft.public.outlook.interop
> news://msnews.microsoft.com/microsoft.public.outlook.printing
> news://msnews.microsoft.com/microsoft.public.outlook.program_addIns
> news://msnews.microsoft.com/microsoft.public.outlook.program_forms
> news://msnews.microsoft.com/microsoft.public.outlook.program_vba
> news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
> news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil
>
> You can also get to the Outlook97/98/2000+ newsgroups via this web site:
> http://support.microsoft.com/newsgroups/default.aspx
> There select Desktop Applications then Outlook
>
> For help with Outlook97/98/2000+ see:
> Slipstick Systems Outlook and Exchange Solutions Center
> http://www.slipstick.com/index.htm
>
> Be sure to include any error message that you receive.
>
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "Gary G" wrote in message
> @microsoft.com...
> > All of a sudden, when I receive my e-mail in Outlook Express, the
> > messge body
> > is blank...only header info appears. When I try to create a new
> > message, I
> > can enter the To: From: & Subject Info but when I try to tab to the
> > message
> > body, I can't.
> >
> > In Outlook 2003, I get the message bodies and can create new messages
> > but
> > they only go to the Outbox and stay there. I tried hitting Send &
> > Receive
> > and it seems to get stuck and then fails.
> >
> > Any help would be greatly appreciated.
>
>
>

Michael Santovec · Joined: 12 Aug 2007 Posts: 182

It is suspected that some spyware/malware has screwed up related
registry settings. As far as I know, no specific program has been
identified.

The regsvr32 command resets some registry settings to their factory
defaults.

If you haven't already, you may want to scan your system for malware.

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://www.mvps.org/winhelp2002/unwanted.htm

Spyware, Browser Hijackings and other Antisocial Tricks
http://inetexplorer.mvps.org/darnit.html

Removing Malware
http://www.elephantboycomputers.com/page2.html#Removing_Malware

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"Gary G" wrote in message @microsoft.com...
> Thanks! You are a genius. the "regsvr32 inetcomm.dll" fixed it.
> What
> caused the problem to begin with?
>
> GaryG
>
> "Michael Santovec" wrote:
>
>> regarding the Outlook Express problem, see:
>> If you haven't already done it, shutdown and restart Windows. This
>> sometimes fixes the problem.
>> - If you still have a problem then try Start, Run and enter:
>> regsvr32 inetcomm.dll
>> - If that doesn't help, then see if the fix in this article applies:
>> OLEXP: Message Appears Blank and Has an ATT000XX.txt or
>> ATT000XX.htm
>> Attachment
>> http://support.microsoft.com/?kbid=312351
>> - If that doesn't help, then in Internet Explorer, select View,
>> Encoding and uncheck Auto-Select and choose instead "Western European
>> (ISO)". Then try reading your messages.
>>
>> Use the following newsgroups for questions or problems with
>> Outlook97/98/2000+
>> news://msnews.microsoft.com/microsoft.public.outlook
>> news://msnews.microsoft.com/microsoft.public.outlook.calendaring
>> news://msnews.microsoft.com/microsoft.public.outlook.contacts
>> news://msnews.microsoft.com/microsoft.public.outlook.fax
>> news://msnews.microsoft.com/microsoft.public.outlook.general
>> news://msnews.microsoft.com/microsoft.public.outlook.installation
>> news://msnews.microsoft.com/microsoft.public.outlook.interop
>> news://msnews.microsoft.com/microsoft.public.outlook.printing
>> news://msnews.microsoft.com/microsoft.public.outlook.program_addIns
>> news://msnews.microsoft.com/microsoft.public.outlook.program_forms
>> news://msnews.microsoft.com/microsoft.public.outlook.program_vba
>> news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
>> news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil
>>
>> You can also get to the Outlook97/98/2000+ newsgroups via this web
>> site:
>> http://support.microsoft.com/newsgroups/default.aspx
>> There select Desktop Applications then Outlook
>>
>> For help with Outlook97/98/2000+ see:
>> Slipstick Systems Outlook and Exchange Solutions Center
>> http://www.slipstick.com/index.htm
>>
>> Be sure to include any error message that you receive.
>>
>>
>> --
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>> "Gary G" wrote in message
>> @microsoft.com...
>> > All of a sudden, when I receive my e-mail in Outlook Express, the
>> > messge body
>> > is blank...only header info appears. When I try to create a new
>> > message, I
>> > can enter the To: From: & Subject Info but when I try to tab to the
>> > message
>> > body, I can't.
>> >
>> > In Outlook 2003, I get the message bodies and can create new
>> > messages
>> > but
>> > they only go to the Outbox and stay there. I tried hitting Send &
>> > Receive
>> > and it seems to get stuck and then fails.
>> >
>> > Any help would be greatly appreciated.
>>
>>
>>

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