Opening MS Office files attached to mail

George Cuthbertson · Joined: 27 Feb 2008 Posts: 2

I am having problems opening MS Office attachments in Windows Mail. When I
click on them Mail goes into a Not Responding state. Other attachments open
OK. I have looked at the file associations and they look fine. Double
clicking saved files opens them with no problem. Can anyone suggest an action
to fix this?
--
Thanks, George

Archived from group: microsoft>public>windows>vista>mail

robertmiles · Joined: 31 Oct 2007 Posts: 658

"George Cuthbertson" wrote in message @microsoft.com...
>I am having problems opening MS Office attachments in Windows Mail. When I
> click on them Mail goes into a Not Responding state. Other attachments
> open
> OK. I have looked at the file associations and they look fine. Double
> clicking saved files opens them with no problem. Can anyone suggest an
> action
> to fix this?
> --
> Thanks, George

You often have to install Outlook, preferably version 2003 or later, to be
able to read such attachments. It comes with some of the versions of
the Office software, but not with some of the cheaper versions.

George Cuthbertson · Joined: 27 Feb 2008 Posts: 2

Robert

I already have Outlook installed but use Windows Mail for my email. Surely
Windows Mail should be able to open attachments!?
--
Thanks, George

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "George Cuthbertson" wrote in message
> @microsoft.com...
> >I am having problems opening MS Office attachments in Windows Mail. When I
> > click on them Mail goes into a Not Responding state. Other attachments
> > open
> > OK. I have looked at the file associations and they look fine. Double
> > clicking saved files opens them with no problem. Can anyone suggest an
> > action
> > to fix this?
> > --
> > Thanks, George
>
> You often have to install Outlook, preferably version 2003 or later, to be
> able to read such attachments. It comes with some of the versions of
> the Office software, but not with some of the cheaper versions.
>
>
>

Gary VanderMolen · Joined: 12 Aug 2007 Posts: 1319

Try this fix:
http://www.winhelponline.com/articles/232/1/Unable-to-open-DOC-attachments-from-Windows-Mail.html

If that does not solve the problem, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (WLMail)

"George Cuthbertson" wrote in message @microsoft.com...
>I am having problems opening MS Office attachments in Windows Mail. When I
> click on them Mail goes into a Not Responding state. Other attachments open
> OK. I have looked at the file associations and they look fine. Double
> clicking saved files opens them with no problem. Can anyone suggest an action
> to fix this?
> --
> Thanks, George

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