Rendering Word Document as Mail Body

tpapad · Joined: 14 Aug 2007 Posts: 2

Hello all,

We are having the following issue with MS Outlook 2003 / Word 2003 and
SBS 2003 Fax Services:

When sending a Word Document from within MS Word by using "Print..."
to \\server\Fax the fax render correctly (preserves format etc). When
we use MS Word mail merge and send the same (merged) document through
Outlook, the fax is sent but the format is messed up. I guess that
means that Outlook does the rendering instead of Word and it does it
in HTML format which results in the mess. Is there a known workaround
or a way to instruct Outlook to let Word do the rendering? Any
thoughts?

TIA, Tasos

Archived from group: microsoft>public>outlook>fax

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

Outlook has no rendering ability. Neither does the Fax Service. You will
need to have a printto verb defined for the attachment type you are
attempting to render.
--
Russ Valentine
[MVP-Outlook]
wrote in message @d55g2000hsg.googlegroups.com...
> Hello all,
>
> We are having the following issue with MS Outlook 2003 / Word 2003 and
> SBS 2003 Fax Services:
>
> When sending a Word Document from within MS Word by using "Print..."
> to \\server\Fax the fax render correctly (preserves format etc). When
> we use MS Word mail merge and send the same (merged) document through
> Outlook, the fax is sent but the format is messed up. I guess that
> means that Outlook does the rendering instead of Word and it does it
> in HTML format which results in the mess. Is there a known workaround
> or a way to instruct Outlook to let Word do the rendering? Any
> thoughts?
>
> TIA, Tasos
>

tpapad · Joined: 14 Aug 2007 Posts: 2

Thank you for your reply Russ.
The document is actually a Word document after a mail-merge but it's
not attached; it is in the body of the message. That's why I guessed
that Outlook would render it. I don't think I can attach the result of
a mail merge, Word will put it in the body of the message.

Russ Valentine [MVP-Outlook] :
> Outlook has no rendering ability. Neither does the Fax Service. You will
> need to have a printto verb defined for the attachment type you are
> attempting to render.
> --
> Russ Valentine
> [MVP-Outlook]
> wrote in message
> @d55g2000hsg.googlegroups.com...
> > Hello all,
> >
> > We are having the following issue with MS Outlook 2003 / Word 2003 and
> > SBS 2003 Fax Services:
> >
> > When sending a Word Document from within MS Word by using "Print..."
> > to \\server\Fax the fax render correctly (preserves format etc). When
> > we use MS Word mail merge and send the same (merged) document through
> > Outlook, the fax is sent but the format is messed up. I guess that
> > means that Outlook does the rendering instead of Word and it does it
> > in HTML format which results in the mess. Is there a known workaround
> > or a way to instruct Outlook to let Word do the rendering? Any
> > thoughts?
> >
> > TIA, Tasos
> >

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

Then it isn't still a Word document any longer, or else Word would render
it. Examine the format of the message and see if you have a printto verb
defined for that file type. See:
http://home.indy.rr.com/russval/faxinginoffice2003.htm#_Toc108796495

--
Russ Valentine
[MVP-Outlook]
wrote in message @n2g2000hse.googlegroups.com...
> Thank you for your reply Russ.
> The document is actually a Word document after a mail-merge but it's
> not attached; it is in the body of the message. That's why I guessed
> that Outlook would render it. I don't think I can attach the result of
> a mail merge, Word will put it in the body of the message.
>
> Russ Valentine [MVP-Outlook] :
>> Outlook has no rendering ability. Neither does the Fax Service. You will
>> need to have a printto verb defined for the attachment type you are
>> attempting to render.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> wrote in message
>> @d55g2000hsg.googlegroups.com...
>> > Hello all,
>> >
>> > We are having the following issue with MS Outlook 2003 / Word 2003 and
>> > SBS 2003 Fax Services:
>> >
>> > When sending a Word Document from within MS Word by using "Print..."
>> > to \\server\Fax the fax render correctly (preserves format etc). When
>> > we use MS Word mail merge and send the same (merged) document through
>> > Outlook, the fax is sent but the format is messed up. I guess that
>> > means that Outlook does the rendering instead of Word and it does it
>> > in HTML format which results in the mess. Is there a known workaround
>> > or a way to instruct Outlook to let Word do the rendering? Any
>> > thoughts?
>> >
>> > TIA, Tasos
>> >
>

Peter Jamieson · Joined: 12 Aug 2007 Posts: 4

If you're still looking for a solution to this, it's probably worth trying

http://tips.pjmsn.me.uk/t0001.htm

Petet Jamieson

wrote in message @d55g2000hsg.googlegroups.com...
> Hello all,
>
> We are having the following issue with MS Outlook 2003 / Word 2003 and
> SBS 2003 Fax Services:
>
> When sending a Word Document from within MS Word by using "Print..."
> to \\server\Fax the fax render correctly (preserves format etc). When
> we use MS Word mail merge and send the same (merged) document through
> Outlook, the fax is sent but the format is messed up. I guess that
> means that Outlook does the rendering instead of Word and it does it
> in HTML format which results in the mess. Is there a known workaround
> or a way to instruct Outlook to let Word do the rendering? Any
> thoughts?
>
> TIA, Tasos
>

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