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Server Blew - Address Books Lost

 
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Moira



Joined: 19 Feb 2008
Posts: 5

PostPosted: Tue Feb 19, 2008 1:34 pm    Post subject: Server Blew - Address Books Lost Reply with quote

Our office server blew over 2 weeks ago. We have recovered all e-mail except
My Address Books are Missing and I still have a Calender & Calendar1 &
Contacts & Contacts1 - neither of which I can delete or rename. Calendar1 &
Contacts1 contain my information but Calendar & Contacts are blank and cannot
be deleted.
We backed up my outlook on my hard drive. Is there any what I can: recover
my multiple address books, put the information in Calendar1 & Contacts1 into
the other 2 folders, or at least delete and rename the ones I want to keep?
Thanks!
Moira

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Brian Tillman



Joined: 12 Aug 2007
Posts: 1150

PostPosted: Tue Feb 19, 2008 5:07 pm    Post subject: Re: Server Blew - Address Books Lost Reply with quote

Moira wrote:

> Our office server blew over 2 weeks ago. We have recovered all
> e-mail except My Address Books are Missing and I still have a
> Calender & Calendar1 & Contacts & Contacts1 - neither of which I can
> delete or rename. Calendar1 & Contacts1 contain my information but
> Calendar & Contacts are blank and cannot be deleted.
> We backed up my outlook on my hard drive. Is there any what I can:
> recover my multiple address books, put the information in Calendar1 &
> Contacts1 into the other 2 folders, or at least delete and rename the
> ones I want to keep? Thanks!

How did you "recover" the data? Describe exactly what you did.

Outlook's "address book" is nothing more than a view of your Contacts
folders. It doesn't contain any data on its own.
--
Brian Tillman [MVP-Outlook]
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Moira



Joined: 19 Feb 2008
Posts: 5

PostPosted: Thu Feb 21, 2008 6:21 pm    Post subject: Re: Server Blew - Address Books Lost Reply with quote

Hi Brian:

The guy who sold us the new Server did the re-install. He managed to
re-install my Outlook and all my e-mails twice and then couldn't figure out
why I was over quota! I'm the one who found the duplication of all the
e-mail folders. We have been 3+ weeks at this, and I have about 7 or 8
address books that are M.I.A.. Apparently he keeps saying I thought I got
your stuff all fixed. I am at a point that I want to fix it myself. I did
backup my Outlook to a mailbackup.pst file. I would even like the option of
printing out my address books, and re-creating them. There are several of us
in the same office in the same boat, all ready for rubber tooms!
Thanks!
Moira

"Brian Tillman" wrote:

> Moira wrote:
>
> > Our office server blew over 2 weeks ago. We have recovered all
> > e-mail except My Address Books are Missing and I still have a
> > Calender & Calendar1 & Contacts & Contacts1 - neither of which I can
> > delete or rename. Calendar1 & Contacts1 contain my information but
> > Calendar & Contacts are blank and cannot be deleted.
> > We backed up my outlook on my hard drive. Is there any what I can:
> > recover my multiple address books, put the information in Calendar1 &
> > Contacts1 into the other 2 folders, or at least delete and rename the
> > ones I want to keep? Thanks!
>
> How did you "recover" the data? Describe exactly what you did.
>
> Outlook's "address book" is nothing more than a view of your Contacts
> folders. It doesn't contain any data on its own.
> --
> Brian Tillman [MVP-Outlook]
>
>
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Moira



Joined: 19 Feb 2008
Posts: 5

PostPosted: Thu Feb 21, 2008 6:25 pm    Post subject: Re: Server Blew - Address Books Lost Reply with quote

Brian, I forgot to mention that we were supposed to get Outlook 2003 and
instead our tech guy install Outlook 2000.
Thanks again!
Moira

"Moira" wrote:

> Hi Brian:
>
> The guy who sold us the new Server did the re-install. He managed to
> re-install my Outlook and all my e-mails twice and then couldn't figure out
> why I was over quota! I'm the one who found the duplication of all the
> e-mail folders. We have been 3+ weeks at this, and I have about 7 or 8
> address books that are M.I.A.. Apparently he keeps saying I thought I got
> your stuff all fixed. I am at a point that I want to fix it myself. I did
> backup my Outlook to a mailbackup.pst file. I would even like the option of
> printing out my address books, and re-creating them. There are several of us
> in the same office in the same boat, all ready for rubber tooms!
> Thanks!
> Moira
>
> "Brian Tillman" wrote:
>
> > Moira wrote:
> >
> > > Our office server blew over 2 weeks ago. We have recovered all
> > > e-mail except My Address Books are Missing and I still have a
> > > Calender & Calendar1 & Contacts & Contacts1 - neither of which I can
> > > delete or rename. Calendar1 & Contacts1 contain my information but
> > > Calendar & Contacts are blank and cannot be deleted.
> > > We backed up my outlook on my hard drive. Is there any what I can:
> > > recover my multiple address books, put the information in Calendar1 &
> > > Contacts1 into the other 2 folders, or at least delete and rename the
> > > ones I want to keep? Thanks!
> >
> > How did you "recover" the data? Describe exactly what you did.
> >
> > Outlook's "address book" is nothing more than a view of your Contacts
> > folders. It doesn't contain any data on its own.
> > --
> > Brian Tillman [MVP-Outlook]
> >
> >
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Brian Tillman



Joined: 12 Aug 2007
Posts: 1150

PostPosted: Fri Feb 22, 2008 3:49 pm    Post subject: Re: Server Blew - Address Books Lost Reply with quote

Moira wrote:

> The guy who sold us the new Server did the re-install. He managed to
> re-install my Outlook and all my e-mails twice and then couldn't
> figure out why I was over quota! I'm the one who found the
> duplication of all the e-mail folders. We have been 3+ weeks at
> this, and I have about 7 or 8 address books that are M.I.A..
> Apparently he keeps saying I thought I got your stuff all fixed. I
> am at a point that I want to fix it myself. I did backup my Outlook
> to a mailbackup.pst file. I would even like the option of printing
> out my address books, and re-creating them. There are several of us
> in the same office in the same boat, all ready for rubber tooms!

Are you using Exchange or are you using PSTs for your data storage?
--
Brian Tillman [MVP-Outlook]
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Moira



Joined: 19 Feb 2008
Posts: 5

PostPosted: Fri Feb 22, 2008 5:32 pm    Post subject: Re: Server Blew - Address Books Lost Reply with quote

..pst

"Brian Tillman" wrote:

> Moira wrote:
>
> > The guy who sold us the new Server did the re-install. He managed to
> > re-install my Outlook and all my e-mails twice and then couldn't
> > figure out why I was over quota! I'm the one who found the
> > duplication of all the e-mail folders. We have been 3+ weeks at
> > this, and I have about 7 or 8 address books that are M.I.A..
> > Apparently he keeps saying I thought I got your stuff all fixed. I
> > am at a point that I want to fix it myself. I did backup my Outlook
> > to a mailbackup.pst file. I would even like the option of printing
> > out my address books, and re-creating them. There are several of us
> > in the same office in the same boat, all ready for rubber tooms!
>
> Are you using Exchange or are you using PSTs for your data storage?
> --
> Brian Tillman [MVP-Outlook]
>
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Brian Tillman



Joined: 12 Aug 2007
Posts: 1150

PostPosted: Fri Feb 22, 2008 9:12 pm    Post subject: Re: Server Blew - Address Books Lost Reply with quote

Moira wrote:

> .pst

Sounds like the techie copied entire folders rather than the contents of the
folders. Open, for example, Contacts1 and select all the items in it with
CTRL-A. Then click Edit>Copy and specify Contacts as the destination. To
the same with Calendar1 and Calendar. You'll need to display Calendar1 in a
table view like By Category before CTRL-A will select all the items. When
you've finished copying, right-click Calendar1 or Contacts1 and choose
Delete or simply select the folder and press Delete on the keyboard.
--
Brian Tillman [MVP-Outlook]

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