Smart Tags Not Working: Office 2003

Phil Rabichow · Joined: 14 Aug 2007 Posts: 2

Hi All:
I have Office 2003. When I turn on Smart Tags in Word, type in an Outlook
Contact, & then try to put in the address, I get a message that "Microsoft
Outlook could nott find the requested contact". I've tried this with many
of my contacts & get the same message.

However, if I click "Add to contacts", it will add the name to the contacts
& I can add additional information to it. It will then act as a Smart Tag
(i.e. I can click the button to add the address & it will). If I later add
a title to the contact name, it will only work if I type the full name in
Word.

However, I have several hundred contacts & don't want to "recreate" all of
them. Does anyone know why Outlook won't find the old contacts?

--
Thank you in advance.

Phil

Archived from group: microsoft>public>outlook>contacts

Phil Rabichow · Joined: 14 Aug 2007 Posts: 2

I have some additional information, which I hope will enable someone to help.

Smart tags in Word will work with contacts that I have created (not necessarily
modified) in Outook, if I've done it within the last year or so. However, it
doesn't work with all my old contacts (which are the vast majority). I can't
see any difference in the format of these contacts. Any ideas on how I can get
this to work?
--
Thanks again.

Phil

Phil Rabichow wrote:

> Hi All:
> I have Office 2003. When I turn on Smart Tags in Word, type in an Outlook
> Contact, & then try to put in the address, I get a message that "Microsoft
> Outlook could nott find the requested contact". I've tried this with many
> of my contacts & get the same message.
>
> However, if I click "Add to contacts", it will add the name to the contacts
> & I can add additional information to it. It will then act as a Smart Tag
> (i.e. I can click the button to add the address & it will). If I later add
> a title to the contact name, it will only work if I type the full name in
> Word.
>
> However, I have several hundred contacts & don't want to "recreate" all of
> them. Does anyone know why Outlook won't find the old contacts?
>
> --
> Thank you in advance.
>
> Phil

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