Unable to use Contacts in Outlook 2003

Ross_R · Joined: 25 Feb 2008 Posts: 1

I installed Office 2003 on my new Vista machine and used teh transfer utility
to preserve settings and data. When I select Contacts, all of my contacts
appear. When I try to select TO, CC or BCC the contacts window comes up blank.

I tried going to properties for the contacts folder to set it as an address
book, but that is not permitted (greyed out).

When I go to tools --> email accounts --> view or change existing
directories or address books, Outlook Address Book appears as type MAPI. If I
select change, I am shown a window indicating that I have no address books.

How can I get my Contacts from the outlook.pst file to appear as an address
book?

Archived from group: microsoft>public>outlook>contacts

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

Posted here countless times. You cannot use Windows Easy Transfer with
Outlook. Your profile is corrupt. You must create a new Outlook profile and
use the supported method for migrating your data file: Open the file in your
new profile and designate it as your default.
--
Russ Valentine
[MVP-Outlook]
"Ross_R" wrote in message @microsoft.com...
>I installed Office 2003 on my new Vista machine and used teh transfer
>utility
> to preserve settings and data. When I select Contacts, all of my contacts
> appear. When I try to select TO, CC or BCC the contacts window comes up
> blank.
>
> I tried going to properties for the contacts folder to set it as an
> address
> book, but that is not permitted (greyed out).
>
> When I go to tools --> email accounts --> view or change existing
> directories or address books, Outlook Address Book appears as type MAPI.
> If I
> select change, I am shown a window indicating that I have no address
> books.
>
> How can I get my Contacts from the outlook.pst file to appear as an
> address
> book?

Ross_R · Joined: 25 Feb 2008 Posts: 2

Russ - I uninstalled and re-installed Outlook and manyally copied my
outlook.pst file over. I can see the contacts in the contacts view but still
cannot see any address book entries, not can I add one as I get a message
saying that the account is not fully configured. This is Outlook 2003. Where
do I need to go or what do I need to change to resolve this?

"Russ Valentine [MVP-Outlook]" wrote:

> Posted here countless times. You cannot use Windows Easy Transfer with
> Outlook. Your profile is corrupt. You must create a new Outlook profile and
> use the supported method for migrating your data file: Open the file in your
> new profile and designate it as your default.
> --
> Russ Valentine
> [MVP-Outlook]
> "Ross_R" wrote in message
> @microsoft.com...
> >I installed Office 2003 on my new Vista machine and used teh transfer
> >utility
> > to preserve settings and data. When I select Contacts, all of my contacts
> > appear. When I try to select TO, CC or BCC the contacts window comes up
> > blank.
> >
> > I tried going to properties for the contacts folder to set it as an
> > address
> > book, but that is not permitted (greyed out).
> >
> > When I go to tools --> email accounts --> view or change existing
> > directories or address books, Outlook Address Book appears as type MAPI.
> > If I
> > select change, I am shown a window indicating that I have no address
> > books.
> >
> > How can I get my Contacts from the outlook.pst file to appear as an
> > address
> > book?
>

Ross_R · Joined: 25 Feb 2008 Posts: 2

Russ - never mind. I figured it out. Thank you for pointing me in the right
direction.

Ross

"Russ Valentine [MVP-Outlook]" wrote:

> Posted here countless times. You cannot use Windows Easy Transfer with
> Outlook. Your profile is corrupt. You must create a new Outlook profile and
> use the supported method for migrating your data file: Open the file in your
> new profile and designate it as your default.
> --
> Russ Valentine
> [MVP-Outlook]
> "Ross_R" wrote in message
> @microsoft.com...
> >I installed Office 2003 on my new Vista machine and used teh transfer
> >utility
> > to preserve settings and data. When I select Contacts, all of my contacts
> > appear. When I try to select TO, CC or BCC the contacts window comes up
> > blank.
> >
> > I tried going to properties for the contacts folder to set it as an
> > address
> > book, but that is not permitted (greyed out).
> >
> > When I go to tools --> email accounts --> view or change existing
> > directories or address books, Outlook Address Book appears as type MAPI.
> > If I
> > select change, I am shown a window indicating that I have no address
> > books.
> >
> > How can I get my Contacts from the outlook.pst file to appear as an
> > address
> > book?
>

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

That simply means you haven't finished configuring your Outlook profile.
Uninstalling and reinstalling Outlook does nothing to help. Just make sure
you have fully configured your mail accounts, opened your previous data file
correctly and designated it as your default, restarted Outlook, and
configured your Outlook Address Book Service.
--
Russ Valentine
[MVP-Outlook]
"Ross_R" wrote in message @microsoft.com...
> Russ - I uninstalled and re-installed Outlook and manyally copied my
> outlook.pst file over. I can see the contacts in the contacts view but
> still
> cannot see any address book entries, not can I add one as I get a message
> saying that the account is not fully configured. This is Outlook 2003.
> Where
> do I need to go or what do I need to change to resolve this?
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Posted here countless times. You cannot use Windows Easy Transfer with
>> Outlook. Your profile is corrupt. You must create a new Outlook profile
>> and
>> use the supported method for migrating your data file: Open the file in
>> your
>> new profile and designate it as your default.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Ross_R" wrote in message
>> @microsoft.com...
>> >I installed Office 2003 on my new Vista machine and used teh transfer
>> >utility
>> > to preserve settings and data. When I select Contacts, all of my
>> > contacts
>> > appear. When I try to select TO, CC or BCC the contacts window comes up
>> > blank.
>> >
>> > I tried going to properties for the contacts folder to set it as an
>> > address
>> > book, but that is not permitted (greyed out).
>> >
>> > When I go to tools --> email accounts --> view or change existing
>> > directories or address books, Outlook Address Book appears as type
>> > MAPI.
>> > If I
>> > select change, I am shown a window indicating that I have no address
>> > books.
>> >
>> > How can I get my Contacts from the outlook.pst file to appear as an
>> > address
>> > book?
>>

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