cannot open outlook express in Windows 98

oceanside · Joined: 13 Oct 2007 Posts: 1

When trying to open OUTLOOK EXPRESS in Windows 98, I get error message:
"Current identity could not be changed because one of the applications was
unable to switch. Close any open dialog boxes in other applications before
trying again. Internet explorer 6 and outlook express were removed and
reinstalled several times and the same message occurs. This is an old
computer obtained by a friend who logs on as a visitor, or administrator
without password. Any help would be appreciated. The objective is to get
rid of slow Juno dialup service and use Outlook express with a DSL service
provider. Thank you in advance.
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oceanside

Archived from group: microsoft>public>win98>internet>outlookexpress

Michael Santovec · Joined: 12 Aug 2007 Posts: 182

"Identity Switch Canceled" When Starting Outlook Express
http://support.microsoft.com/?kbid=224463

OE won't even start
http://www.insideoe.com/problems/errors.htm#crash

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Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"oceanside" wrote in message @microsoft.com...
> When trying to open OUTLOOK EXPRESS in Windows 98, I get error
> message:
> "Current identity could not be changed because one of the applications
> was
> unable to switch. Close any open dialog boxes in other applications
> before
> trying again. Internet explorer 6 and outlook express were removed
> and
> reinstalled several times and the same message occurs. This is an old
> computer obtained by a friend who logs on as a visitor, or
> administrator
> without password. Any help would be appreciated. The objective is to
> get
> rid of slow Juno dialup service and use Outlook express with a DSL
> service
> provider. Thank you in advance.
> --
> oceanside

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