contacts not showing up in new mail with To: CC: or in addre

Ron · Joined: 25 Feb 2008 Posts: 2

i know that y'all have probably answered this question countless times but
i'm new here and in need of guidance. I purchased a new computer and
transferred my conacts to my new Vista computer (from XP) using the Vista
utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
upgraded from 2000, etc. etc.).

the contacts were working fine before the transfer but now i don't see them
when composing new e-mail and pressing To: or CC: . the addressbook shows
up in my accounts, but when i check the contact folder options the "show
this folder in the addressbook" option is grayed out, and my addressbook is
empty. i no longer have my old PC so going back is not an option; the
contacts only exist on my new PC and my Pocket PC. i looked through the MS
knowledgebase and read that a conversion may be required, but couldn't find
any remedy that worked. where do i go from here? is there a way to export
my contacts to a file; delete them in outlook and import them back in
correctly? is there a conversion utility?

Archived from group: microsoft>public>outlook>contacts

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

Indeed. Answer is posted here daily.
You can not Windows Easy Transfer with Outlook. It creates a corrupt profile
in which the Outlook Address Book Service is absent and cannot be added.
Create a new Outlook profile from scratch and connect it to your current
Outlook data file. You will then be able to designate your Contacts Folder
as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Ron" wrote in message @microsoft.com...
>i know that y'all have probably answered this question countless times but
>i'm new here and in need of guidance. I purchased a new computer and
>transferred my conacts to my new Vista computer (from XP) using the Vista
>utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
>upgraded from 2000, etc. etc.).
>
> the contacts were working fine before the transfer but now i don't see
> them when composing new e-mail and pressing To: or CC: . the addressbook
> shows up in my accounts, but when i check the contact folder options the
> "show this folder in the addressbook" option is grayed out, and my
> addressbook is empty. i no longer have my old PC so going back is not an
> option; the contacts only exist on my new PC and my Pocket PC. i looked
> through the MS knowledgebase and read that a conversion may be required,
> but couldn't find any remedy that worked. where do i go from here? is
> there a way to export my contacts to a file; delete them in outlook and
> import them back in correctly? is there a conversion utility?

Ron · Joined: 25 Feb 2008 Posts: 2

i created a new profile and deleted my old one. now how do i connect it to
my current outlook data file? the outlook addressbook appears under my
account settings, addressbook tab but when i look at the properties of the
contacts folder the "connect to addressbook" option is greyed out.

"Russ Valentine [MVP-Outlook]" wrote in message @microsoft.com...
> Indeed. Answer is posted here daily.
> You can not Windows Easy Transfer with Outlook. It creates a corrupt
> profile in which the Outlook Address Book Service is absent and cannot be
> added.
> Create a new Outlook profile from scratch and connect it to your current
> Outlook data file. You will then be able to designate your Contacts Folder
> as an email address book.
> --
> Russ Valentine
> [MVP-Outlook]
> "Ron" wrote in message
> @microsoft.com...
>>i know that y'all have probably answered this question countless times but
>>i'm new here and in need of guidance. I purchased a new computer and
>>transferred my conacts to my new Vista computer (from XP) using the Vista
>>utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
>>upgraded from 2000, etc. etc.).
>>
>> the contacts were working fine before the transfer but now i don't see
>> them when composing new e-mail and pressing To: or CC: . the
>> addressbook shows up in my accounts, but when i check the contact folder
>> options the "show this folder in the addressbook" option is grayed out,
>> and my addressbook is empty. i no longer have my old PC so going back is
>> not an option; the contacts only exist on my new PC and my Pocket PC. i
>> looked through the MS knowledgebase and read that a conversion may be
>> required, but couldn't find any remedy that worked. where do i go from
>> here? is there a way to export my contacts to a file; delete them in
>> outlook and import them back in correctly? is there a conversion
>> utility?
>

Russ Valentine [MVP-Outlo · Joined: 12 Aug 2007 Posts: 558

Explain more clearly what you did. Are you talking about the new empty data
file the new profile created? The option to "Show this folder as an email
address book" should be grayed out but checked in the Properties of that
Contacts Folder.

All you need to do is open your previous Outlook data file in this profile,
set it to be your default, restart Outlook, then make sure that Contacts
Folder is enabled as an email address book.
--
Russ Valentine
[MVP-Outlook]
"Ron" wrote in message @microsoft.com...
>i created a new profile and deleted my old one. now how do i connect it to
>my current outlook data file? the outlook addressbook appears under my
>account settings, addressbook tab but when i look at the properties of the
>contacts folder the "connect to addressbook" option is greyed out.
>
> "Russ Valentine [MVP-Outlook]" wrote in message
> @microsoft.com...
>> Indeed. Answer is posted here daily.
>> You can not Windows Easy Transfer with Outlook. It creates a corrupt
>> profile in which the Outlook Address Book Service is absent and cannot be
>> added.
>> Create a new Outlook profile from scratch and connect it to your current
>> Outlook data file. You will then be able to designate your Contacts
>> Folder as an email address book.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Ron" wrote in message
>> @microsoft.com...
>>>i know that y'all have probably answered this question countless times
>>>but i'm new here and in need of guidance. I purchased a new computer and
>>>transferred my conacts to my new Vista computer (from XP) using the Vista
>>>utility and a transfer cable. i'm using office 2007 (upgraded from 2003,
>>>upgraded from 2000, etc. etc.).
>>>
>>> the contacts were working fine before the transfer but now i don't see
>>> them when composing new e-mail and pressing To: or CC: . the
>>> addressbook shows up in my accounts, but when i check the contact folder
>>> options the "show this folder in the addressbook" option is grayed out,
>>> and my addressbook is empty. i no longer have my old PC so going back
>>> is not an option; the contacts only exist on my new PC and my Pocket PC.
>>> i looked through the MS knowledgebase and read that a conversion may be
>>> required, but couldn't find any remedy that worked. where do i go from
>>> here? is there a way to export my contacts to a file; delete them in
>>> outlook and import them back in correctly? is there a conversion
>>> utility?
>>
>

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