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lost lots of email - Urgent

 
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joe212



Joined: 26 Oct 2007
Posts: 2
PostPosted: Mon Nov 05, 2007 4:30 pm    Post subject: lost lots of email - Urgent Reply with quote
Messages from this user's Outlook Express have disappeared from Feb 2007 to
Nov 1st, 2007. I noticed his Inbox file is 1.88GB. How do I recover his lost
email messages.

Archived from group: microsoft>public>internet>outlookexpress>mac
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Tricia78



Joined: 14 Jan 2008
Posts: 3
PostPosted: Mon Jan 14, 2008 1:18 am    Post subject: RE: lost lots of email - Urgent Reply with quote
"joe212" wrote:

> Messages from this user's Outlook Express have disappeared from Feb 2007 to
> Nov 1st, 2007. I noticed his Inbox file is 1.88GB. How do I recover his lost
> email messages.
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Tricia78



Joined: 14 Jan 2008
Posts: 3
PostPosted: Mon Jan 14, 2008 1:24 am    Post subject: RE: lost lots of email - Urgent Reply with quote
OMG, Joe, I lost all my emails from the same time frame that you did (over
500 emails), and I really needed some of them!! Have you heard anything from
Microsoft about this, or should I say "Screw Microsoft, I'm switching over to
Apple"?????


"joe212" wrote:

> Messages from this user's Outlook Express have disappeared from Feb 2007 to
> Nov 1st, 2007. I noticed his Inbox file is 1.88GB. How do I recover his lost
> email messages.
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joe212



Joined: 26 Oct 2007
Posts: 2
PostPosted: Mon Jan 14, 2008 11:21 pm    Post subject: RE: lost lots of email - Urgent Reply with quote
Tricia78,

I was able to retrieve all those messages. I used a piece of software
recommended by a microsoft support person at this discussion group. The
website is oehelp.com and the program is DBXtract. It worked well for me,
except that the retrieval process was slow. The same company has another
program called DBXpress that is much faster. I bought it and got all my
customer's files.

Good luck.


"Tricia78" wrote:

> OMG, Joe, I lost all my emails from the same time frame that you did (over
> 500 emails), and I really needed some of them!! Have you heard anything from
> Microsoft about this, or should I say "Screw Microsoft, I'm switching over to
> Apple"?????
>
>
> "joe212" wrote:
>
> > Messages from this user's Outlook Express have disappeared from Feb 2007 to
> > Nov 1st, 2007. I noticed his Inbox file is 1.88GB. How do I recover his lost
> > email messages.
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Tricia78



Joined: 14 Jan 2008
Posts: 3
PostPosted: Tue Jan 15, 2008 1:32 am    Post subject: RE: lost lots of email - Urgent Reply with quote
Thank you, Joe212. I'm glad to hear you could retrieve your emails! I'll
give it a try. My only complaint would be that if it's Outlook Express that
drops my emails, the least they could do is give out the software to "fix" it
and not charge for it. Oh, well, life is too short...

Tricia


"joe212" wrote:

> Tricia78,
>
> I was able to retrieve all those messages. I used a piece of software
> recommended by a microsoft support person at this discussion group. The
> website is oehelp.com and the program is DBXtract. It worked well for me,
> except that the retrieval process was slow. The same company has another
> program called DBXpress that is much faster. I bought it and got all my
> customer's files.
>
> Good luck.
>
>
> "Tricia78" wrote:
>
> > OMG, Joe, I lost all my emails from the same time frame that you did (over
> > 500 emails), and I really needed some of them!! Have you heard anything from
> > Microsoft about this, or should I say "Screw Microsoft, I'm switching over to
> > Apple"?????
> >
> >
> > "joe212" wrote:
> >
> > > Messages from this user's Outlook Express have disappeared from Feb 2007 to
> > > Nov 1st, 2007. I noticed his Inbox file is 1.88GB. How do I recover his lost
> > > email messages.
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