not sending email

charles maas · Joined: 12 Feb 2008 Posts: 1

I am using Norton antivirus. I have removed the program and tried sending
email and get the same message. How do I turn off the email scanning?

Archived from group: microsoft>public>windows>inetexplorer>ie6_outlookexpress

Bruce Hagen · Joined: 12 Aug 2007 Posts: 287

Charles. Please do not keep starting new threads. Use Reply Group, not New
Post.

How exactly did you remove Norton? I doubt you actually did. Outlook Express
does not like Norton at all. I would remove it completely and then install a
more compatible one.

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

I use Avast myself and it gets along fine with OE.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"charles maas" wrote in message @TK2MSFTNGP05.phx.gbl...
>I am using Norton antivirus. I have removed the program and tried sending
>email and get the same message. How do I turn off the email scanning?
>

user · Joined: 21 Dec 2007 Posts: 1

charles maas ¾´ ±Û:
> I am using Norton antivirus. I have removed the program and tried sending
> email and get the same message. How do I turn off the email scanning?
>
>

LESEGO MALEKA · Joined: 22 Feb 2008 Posts: 1

"charles maas" wrote in message @TK2MSFTNGP05.phx.gbl...
>I am using Norton antivirus. I have removed the program and tried sending
>email and get the same message. How do I turn off the email scanning?
>

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