Get Outlook to see correct Word version.

Pete Brady · Joined: 26 Feb 2008 Posts: 3

I have Office 2002, Outlook worked fine with Word 2002. I had to install
Word 2000 also on this computer, and I put Office 2000 in its own folder.
Now, both versions of Word work properly.
However, Outlook 2002 fails to recognize Word 2002, and gives the error
message that the version of Word is incompatible with Outlook. (Outlook
works OK with its own Outlook editor.) How do I get Outlook 2002 to point to
the correct version of Word, that is, to point to Word 2002? Word 2002 is on
the machine, but Outlook can't see it. Thanks...
--
Pete Brady

Archived from group: microsoft>public>outlook>installation

Roady [MVP] · Joined: 12 Aug 2007 Posts: 536

That will only work when you first install Office 2000 and then Office XP.
At this point you could try a repair of Office XP or otherwise remove both
version first.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Pete Brady" wrote in message @microsoft.com...
> I have Office 2002, Outlook worked fine with Word 2002. I had to install
> Word 2000 also on this computer, and I put Office 2000 in its own folder.
> Now, both versions of Word work properly.
> However, Outlook 2002 fails to recognize Word 2002, and gives the error
> message that the version of Word is incompatible with Outlook. (Outlook
> works OK with its own Outlook editor.) How do I get Outlook 2002 to point
> to
> the correct version of Word, that is, to point to Word 2002? Word 2002 is
> on
> the machine, but Outlook can't see it. Thanks...
> --
> Pete Brady

Pete Brady · Joined: 26 Feb 2008 Posts: 3

Thanks for your reply.
Can I "simply" reinstall Office 2002 (without removing Office 2000,
which is in its own folder), or do I first have to uninstall Office 2002 and
then reinstall it? My main point is, can I leave Office 2000 alone, since
the Outlook link will be supplanted by a link to Word 2002 when Office 2002
gets reinstalled?
--
Pete Brady

"Roady [MVP]" wrote:

> That will only work when you first install Office 2000 and then Office XP.
> At this point you could try a repair of Office XP or otherwise remove both
> version first.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Pete Brady" wrote in message
> @microsoft.com...
> > I have Office 2002, Outlook worked fine with Word 2002. I had to install
> > Word 2000 also on this computer, and I put Office 2000 in its own folder.
> > Now, both versions of Word work properly.
> > However, Outlook 2002 fails to recognize Word 2002, and gives the error
> > message that the version of Word is incompatible with Outlook. (Outlook
> > works OK with its own Outlook editor.) How do I get Outlook 2002 to point
> > to
> > the correct version of Word, that is, to point to Word 2002? Word 2002 is
> > on
> > the machine, but Outlook can't see it. Thanks...
> > --
> > Pete Brady
>
>

Roady [MVP] · Joined: 12 Aug 2007 Posts: 536

As I said; at this point you can do a repair on Office 2002. Reinstalling it
is pretty much the same Wink

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Pete Brady" wrote in message @microsoft.com...
> Thanks for your reply.
> Can I "simply" reinstall Office 2002 (without removing Office 2000,
> which is in its own folder), or do I first have to uninstall Office 2002
> and
> then reinstall it? My main point is, can I leave Office 2000 alone, since
> the Outlook link will be supplanted by a link to Word 2002 when Office
> 2002
> gets reinstalled?
> --
> Pete Brady
>
>
> "Roady [MVP]" wrote:
>
>> That will only work when you first install Office 2000 and then Office
>> XP.
>> At this point you could try a repair of Office XP or otherwise remove
>> both
>> version first.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "Pete Brady" wrote in message
>> @microsoft.com...
>> > I have Office 2002, Outlook worked fine with Word 2002. I had to
>> > install
>> > Word 2000 also on this computer, and I put Office 2000 in its own
>> > folder.
>> > Now, both versions of Word work properly.
>> > However, Outlook 2002 fails to recognize Word 2002, and gives the
>> > error
>> > message that the version of Word is incompatible with Outlook.
>> > (Outlook
>> > works OK with its own Outlook editor.) How do I get Outlook 2002 to
>> > point
>> > to
>> > the correct version of Word, that is, to point to Word 2002? Word 2002
>> > is
>> > on
>> > the machine, but Outlook can't see it. Thanks...
>> > --
>> > Pete Brady
>>
>>

Pete Brady · Joined: 26 Feb 2008 Posts: 3

Roady, OK, thanks. For a while, we'll just live with the Outlook editor, as
we have done for several years. It seems to work OK, and in the rare cases
when she wants to use Word, she can use the clipboard. As I think I said
earlier, we have to use Word 2000 because later versions do not work properly
with mailmerge, a bug I have found on four computers (which I also posted to
the Word discussion group), and I think I'm the only person in the world that
has this problem. But that's way off topic in this group.
--
Pete Brady

"Roady [MVP]" wrote:

> As I said; at this point you can do a repair on Office 2002. Reinstalling it
> is pretty much the same Wink

>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Pete Brady" wrote in message
> @microsoft.com...
> > Thanks for your reply.
> > Can I "simply" reinstall Office 2002 (without removing Office 2000,
> > which is in its own folder), or do I first have to uninstall Office 2002
> > and
> > then reinstall it? My main point is, can I leave Office 2000 alone, since
> > the Outlook link will be supplanted by a link to Word 2002 when Office
> > 2002
> > gets reinstalled?
> > --
> > Pete Brady
> >
> >
> > "Roady [MVP]" wrote:
> >
> >> That will only work when you first install Office 2000 and then Office
> >> XP.
> >> At this point you could try a repair of Office XP or otherwise remove
> >> both
> >> version first.
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Pete Brady" wrote in message
> >> @microsoft.com...
> >> > I have Office 2002, Outlook worked fine with Word 2002. I had to
> >> > install
> >> > Word 2000 also on this computer, and I put Office 2000 in its own
> >> > folder.
> >> > Now, both versions of Word work properly.
> >> > However, Outlook 2002 fails to recognize Word 2002, and gives the
> >> > error
> >> > message that the version of Word is incompatible with Outlook.
> >> > (Outlook
> >> > works OK with its own Outlook editor.) How do I get Outlook 2002 to
> >> > point
> >> > to
> >> > the correct version of Word, that is, to point to Word 2002? Word 2002
> >> > is
> >> > on
> >> > the machine, but Outlook can't see it. Thanks...
> >> > --
> >> > Pete Brady
> >>
> >>

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