can't poll hotmail account from OE

kcsq · Joined: 12 Aug 2007 Posts: 5

Just installed a new cable modem and OE cannot access my hotmail
accounts-but no problem with earthlink or comcast accounts. Also I can get
into hotmail accounts thru MSN.com. I checked and reentered my password. Any
help out there? Error message below:

Unable to poll for new messages on your HTTP server. Account: ' Hotmail
KCSQ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0,
Secure(SSL): No, Socket Error: 87, Error Number: 0x800CCC32

Archived from group: microsoft>public>windows>inetexplorer>ie55>outlookexpress

Jim Pickering · Joined: 12 Aug 2007 Posts: 23

Does this apply?

Authentication fails when you use Outlook or Outlook Express to try to log
on to a HTTP-based mail server if you use Internet Explorer version 7.0:
http://support.microsoft.com/?kbid=904942
--
Jim Pickering, MVP/Windows Mail applications
Please reply ONLY to newsgroup.

"kcsq" wrote in message @TK2MSFTNGP04.phx.gbl...
> Just installed a new cable modem and OE cannot access my hotmail
> accounts-but no problem with earthlink or comcast accounts. Also I can get
> into hotmail accounts thru MSN.com. I checked and reentered my password.
> Any
> help out there? Error message below:
>
> Unable to poll for new messages on your HTTP server. Account: ' Hotmail
> KCSQ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0,
> Secure(SSL): No, Socket Error: 87, Error Number: 0x800CCC32
>
>

kcsq · Joined: 12 Aug 2007 Posts: 5

I use IE version 6. Next step?
"Jim Pickering" wrote in message@microsoft.com...
> Does this apply?
>
> Authentication fails when you use Outlook or Outlook Express to try to log
> on to a HTTP-based mail server if you use Internet Explorer version 7.0:
> http://support.microsoft.com/?kbid=904942
> --
> Jim Pickering, MVP/Windows Mail applications
> Please reply ONLY to newsgroup.
>
>
>
> "kcsq" wrote in message
> @TK2MSFTNGP04.phx.gbl...
> > Just installed a new cable modem and OE cannot access my hotmail
> > accounts-but no problem with earthlink or comcast accounts. Also I can
get
> > into hotmail accounts thru MSN.com. I checked and reentered my password.
> > Any
> > help out there? Error message below:
> >
> > Unable to poll for new messages on your HTTP server. Account: ' Hotmail
> > KCSQ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> > Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0,
> > Secure(SSL): No, Socket Error: 87, Error Number: 0x800CCC32
> >
> >
>

Jim Pickering · Joined: 12 Aug 2007 Posts: 23

Most Hotmail problems are "intermittent" in that you can get the messages
using the web. If you cannot get them via the web, then there is some
deeper problem, but you are not alone in having problems getting Hotmail
messages into Outlook Express.

And, FWIW, it's very possible that that capability may soon cease to exist
altogether.
--
Jim Pickering, MVP/Windows Mail applications
Please reply ONLY to newsgroup.

"kcsq" wrote in message @TK2MSFTNGP02.phx.gbl...
>I use IE version 6. Next step?
> "Jim Pickering" wrote in message
> @microsoft.com...
>> Does this apply?
>>
>> Authentication fails when you use Outlook or Outlook Express to try to
>> log
>> on to a HTTP-based mail server if you use Internet Explorer version 7.0:
>> http://support.microsoft.com/?kbid=904942
>> --
>> Jim Pickering, MVP/Windows Mail applications
>> Please reply ONLY to newsgroup.
>>
>>
>>
>> "kcsq" wrote in message
>> @TK2MSFTNGP04.phx.gbl...
>> > Just installed a new cable modem and OE cannot access my hotmail
>> > accounts-but no problem with earthlink or comcast accounts. Also I can
> get
>> > into hotmail accounts thru MSN.com. I checked and reentered my
>> > password.
>> > Any
>> > help out there? Error message below:
>> >
>> > Unable to poll for new messages on your HTTP server. Account: '
>> > Hotmail
>> > KCSQ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
>> > Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0,
>> > Secure(SSL): No, Socket Error: 87, Error Number: 0x800CCC32
>> >
>> >
>>
>
>

kcsq · Joined: 12 Aug 2007 Posts: 5

Thanks for your help. I did a system restore to before the new modem
installation and things are back to normal.
I thought that when MSN increased the email capacity it was a sign that
they know the worth of free hotmail users. Are you saying that now they
might mess with the convenience of OE? Why build up our love just to knock
it back down?
Again, Thanks Kevon
"Jim Pickering" wrote in message@microsoft.com...
> Most Hotmail problems are "intermittent" in that you can get the messages
> using the web. If you cannot get them via the web, then there is some
> deeper problem, but you are not alone in having problems getting Hotmail
> messages into Outlook Express.
>
> And, FWIW, it's very possible that that capability may soon cease to exist
> altogether.
> --
> Jim Pickering, MVP/Windows Mail applications
> Please reply ONLY to newsgroup.
>
>
> "kcsq" wrote in message
> @TK2MSFTNGP02.phx.gbl...
> >I use IE version 6. Next step?
> > "Jim Pickering" wrote in message
> > @microsoft.com...
> >> Does this apply?
> >>
> >> Authentication fails when you use Outlook or Outlook Express to try to
> >> log
> >> on to a HTTP-based mail server if you use Internet Explorer version
7.0:
> >> http://support.microsoft.com/?kbid=904942
> >> --
> >> Jim Pickering, MVP/Windows Mail applications
> >> Please reply ONLY to newsgroup.
> >>
> >>
> >>
> >> "kcsq" wrote in message
> >> @TK2MSFTNGP04.phx.gbl...
> >> > Just installed a new cable modem and OE cannot access my hotmail
> >> > accounts-but no problem with earthlink or comcast accounts. Also I
can
> > get
> >> > into hotmail accounts thru MSN.com. I checked and reentered my
> >> > password.
> >> > Any
> >> > help out there? Error message below:
> >> >
> >> > Unable to poll for new messages on your HTTP server. Account: '
> >> > Hotmail
> >> > KCSQ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> >> > Protocol: HTTPMail, Server Response: 'Authorization Required', Port:
0,
> >> > Secure(SSL): No, Socket Error: 87, Error Number: 0x800CCC32
> >> >
> >> >
> >>
> >
> >
>

Jim Pickering · Joined: 12 Aug 2007 Posts: 23

"kcsq" wrote in message
news:%23xzJvBtMHHA.4384@TK2MSFTNGP03.phx.gbl...

> I thought that when MSN increased the email capacity it was a sign that
> they know the worth of free hotmail users. Are you saying that now they
> might mess with the convenience of OE? Why build up our love just to knock
> it back down?

Short answer: Security. Using the WebDAV protocol increases the security
risk to a Windows system. In Vista (the next operating system) Hotmail is
only accessed via the web, i.e., either using Windows Live Mail or Windows
Live Mail Desktop. There is no HTTP integration with Windows Mail (the
successor in Vista to Outlook Express).
--
Jim Pickering, MVP/Windows Mail applications
Please reply ONLY to newsgroup.

kcsq · Joined: 12 Aug 2007 Posts: 5

So I guess I will be buying Vista sometime in the near future. (I am trying
to avoid XP on my laptop just because the laptop is soon for the 3rd world
donation pile.)
Hmmm. How devious. Must buy new operating system to use mail server. Glad I
own MSFT stock.
End. And thanks again, Kevon
"Jim Pickering" wrote in message@microsoft.com...
> "kcsq" wrote in message
> news:%23xzJvBtMHHA.4384@TK2MSFTNGP03.phx.gbl...
>
> > I thought that when MSN increased the email capacity it was a sign that
> > they know the worth of free hotmail users. Are you saying that now they
> > might mess with the convenience of OE? Why build up our love just to
knock
> > it back down?
>
>
>
> Short answer: Security. Using the WebDAV protocol increases the security
> risk to a Windows system. In Vista (the next operating system) Hotmail is
> only accessed via the web, i.e., either using Windows Live Mail or Windows
> Live Mail Desktop. There is no HTTP integration with Windows Mail (the
> successor in Vista to Outlook Express).
> --
> Jim Pickering, MVP/Windows Mail applications
> Please reply ONLY to newsgroup.
>
>

PA Bear · Joined: 12 Aug 2007 Posts: 123

1. Make certain your time, date, and /time zone/ settings are correct.

2. IE Tools>Internet Options>Privacy>Edit> type in

hotmail.com
(msn.com)
(passport.net)

and Allow cookies for each domain.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

kcsq wrote:
> Just installed a new cable modem and OE cannot access my hotmail
> accounts-but no problem with earthlink or comcast accounts. Also I can get
> into hotmail accounts thru MSN.com. I checked and reentered my password.
> Any
> help out there? Error message below:
>
> Unable to poll for new messages on your HTTP server. Account: ' Hotmail
> KCSQ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0,
> Secure(SSL): No, Socket Error: 87, Error Number: 0x800CCC32

kcsq · Joined: 12 Aug 2007 Posts: 5

I thank you for your help and have made a note in case this problem
resurfaces. As I posted: system restore took care of the problem for me.
Kevon
"PA Bear" wrote in message@TK2MSFTNGP04.phx.gbl...
> 1. Make certain your time, date, and /time zone/ settings are correct.
>
> 2. IE Tools>Internet Options>Privacy>Edit> type in
>
> hotmail.com
> (msn.com)
> (passport.net)
>
> and Allow cookies for each domain.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
>
>
> kcsq wrote:
> > Just installed a new cable modem and OE cannot access my hotmail
> > accounts-but no problem with earthlink or comcast accounts. Also I can
get
> > into hotmail accounts thru MSN.com. I checked and reentered my password.
> > Any
> > help out there? Error message below:
> >
> > Unable to poll for new messages on your HTTP server. Account: ' Hotmail
> > KCSQ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> > Protocol: HTTPMail, Server Response: 'Authorization Required', Port: 0,
> > Secure(SSL): No, Socket Error: 87, Error Number: 0x800CCC32
>

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