message stuck in outbox

Elaine Gregory · Joined: 20 Feb 2008 Posts: 1

I have a message that I cannot delete from my outbox and am puzzled as to
how to fix the problem. It is preventing me from sending emails from my
laptop...HELP

Archived from group: microsoft>public>windows>vista>mail

Bob F. · Joined: 10 Feb 2008 Posts: 29

"Elaine Gregory" wrote in message %23cIHA.4332@TK2MSFTNGP04.phx.gbl...
>I have a message that I cannot delete from my outbox and am puzzled as to
>how to fix the problem. It is preventing me from sending emails from my
>laptop...HELP

Try this:
http://support.microsoft.com/default.aspx/kb/941090
BobF.

Ohrr · Joined: 27 Dec 2007 Posts: 1

Tried this fix but still can't get messages out of outbox.

Ohrr

"Bob F." wrote:

> "Elaine Gregory" wrote in message
> %23cIHA.4332@TK2MSFTNGP04.phx.gbl...
> >I have a message that I cannot delete from my outbox and am puzzled as to
> >how to fix the problem. It is preventing me from sending emails from my
> >laptop...HELP
>
> Try this:
> http://support.microsoft.com/default.aspx/kb/941090
> BobF.
>

robertmiles · Joined: 31 Oct 2007 Posts: 658

Did you try installing both the 32-bit version and the 64-bit version?
At least one will just refuse to install, but which one depends on
which version of Vista you have.

Did the fix at least make it so that you are now able to move the
message to the Drafts folder or delete it?

If this doesn't help, who is your email provider (probably the
same as your internet provider) and what if any antivirus programs
do you have?

"Ohrr" wrote in message @microsoft.com...
>
>
>
> Tried this fix but still can't get messages out of outbox.
>
>
> Ohrr
>
>
> "Bob F." wrote:
>
>> "Elaine Gregory" wrote in message
>> %23cIHA.4332@TK2MSFTNGP04.phx.gbl...
>> >I have a message that I cannot delete from my outbox and am puzzled as
>> >to
>> >how to fix the problem. It is preventing me from sending emails from my
>> >laptop...HELP
>>
>> Try this:
>> http://support.microsoft.com/default.aspx/kb/941090
>> BobF.
>>

Stevie · Joined: 12 Aug 2007 Posts: 2

After a lot of work I found if you download from Microsoft.com a patch called
KB941090 and install it you can delete dleted emails from the other folders.

"Elaine Gregory" wrote:

> I have a message that I cannot delete from my outbox and am puzzled as to
> how to fix the problem. It is preventing me from sending emails from my
> laptop...HELP
>
>

Brink · Joined: 27 Feb 2008 Posts: 1

Ohrr;619603 Wrote:
> Tried this fix but still can't get messages out of outbox.
>
>
> Ohrr
>
>
> "Bob F." wrote:
> > > >
> > > "Elaine Gregory" wrote in message
> > > %23cIHA.4332@xxxxxx
> > >
> > > Try this:
> > > 'Messages may be stuck in the Outbox when you use Windows Mail on a
> > computer that is running Windows Vista'
> > (http://support.microsoft.com/default.aspx/kb/941090)
> > > BobF.
> > > > >

Hi Ohrr,

This will help show you how to fix the stuck undeletable email message
problem:

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus and anti-spyware/adware programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62560-windows-mail-problems.html)

Shawn

--
Brink

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