View a Shared Mailbox in Outlook
- In Outlook, click File > Info > Account Settings > Account Settings.
- On the Email tab, click New.
- Select “Office 365” and click Connect.
- Enter the username of the shared mailbox and click “Connect”.
- You will be prompted to enter the password associated with the shared mailbox. Enter the password and click OK.
- You should now be able to view the shared mailbox.