How do I View a Shared Mailbox in Outlook?

View a Shared Mailbox in Outlook

  1. In Outlook, click File > Info > Account Settings > Account Settings.
  2. On the Email tab, click New.
  3. Select “Office 365” and click Connect.
  4. Enter the username of the shared mailbox and click “Connect”.
  5. You will be prompted to enter the password associated with the shared mailbox. Enter the password and click OK.
  6. You should now be able to view the shared mailbox.

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