Introduction
Microsoft Outlook is a widely used email client used by millions of users worldwide. While Outlook is known for its stability, users sometimes face issues while using it. One such error is Outlook Error Code 0x800CCC85. This error code is mostly encountered when the user is trying to send an email. In this article, we will discuss what this error code is, what causes it and how it can be fixed.
What is Outlook Error Code 0x800CCC85?
Outlook Error Code 0x800CCC85 is a common Microsoft Outlook error code that usually occurs when a user is trying to send an email. This error can be caused by a variety of issues and can be difficult to troubleshoot. The error message usually reads “The server responded: 550 5.7.1 Client does not have permissions to send as this sender”.
What Causes Outlook Error Code 0x800CCC85?
There can be a variety of causes for Outlook Error Code 0x800CCC85. Some of the most common causes are:
- Incorrect SMTP Settings: If the SMTP settings are incorrect or have been changed, this can cause the error to occur.
- Incorrect Credentials: If the credentials used to log into the email account are incorrect, this can also cause the error.
- Corrupt Outlook PST file: If the Outlook PST file is corrupt, this can cause the error to occur.
- Incorrect Server Settings: If the server settings are incorrect, this can also cause the error.
How to Fix Outlook Error Code 0x800CCC85?
There are several ways to fix Outlook Error Code 0x800CCC85. Here are some of the most effective solutions:
- Check SMTP Settings
The first thing you should do is check the SMTP settings for the email account. Make sure the settings are correct and have not been changed. If the settings have been changed, make sure to update them with the correct settings.
- Check Credentials
If the SMTP settings are correct, check the credentials used to log into the email account. Make sure the username and password are correct and have not been changed. If they have been changed, make sure to update them with the correct credentials.
- Repair Outlook PST File
If the SMTP settings and credentials are correct, the next step is to repair the Outlook PST file. You can do this using the Scanpst.exe tool. This tool will scan the PST file for any errors and repair them. Once the repair is complete, restart Outlook and try sending the email again.
- Check Server Settings
If the Outlook PST file is repaired and you are still encountering the error, check the server settings. Make sure the server settings are correct and have not been changed. If the settings have been changed, make sure to update them with the correct settings.
Conclusion
Outlook Error Code 0x800CCC85 is a common Outlook error code that usually occurs when a user is trying to send an email. There can be a variety of causes for this error, including incorrect SMTP settings, incorrect credentials, corrupt Outlook PST file and incorrect server settings. To fix this error, you can check the SMTP settings, check the credentials, repair the Outlook PST file and check the server settings. If these steps do not work, you may need to contact Microsoft support for further assistance.